Scott Bossi Email & Phone Number

Boston, Ma, Us

Arlington, Va, Us

Boston, Ma, Us

>> Responsible for architecting, engineering, and deploying enterprise log management application - Splunk Enterprise - and training a team of 4 to support it. >> Technical lead for evaluation open-source competitors for log management, resulting in new, hybrid architecture for log management, and license cost savings of $500k in first year. >> Managed 10TB+ license for 5 unique Splunk instances. Developed reports and alerts to monitor license usage. Assisted product management to identify sources that should be migrated to open-source option. >> Advisor to cybersecurity team on best practices for implementing separate Splunk system for CIRT and fraud usage.>> Assisted cloud computing team on best practices for implementing Splunk system on AWS, and integrating with numerous cloud applications. >> Acted as scrum master for Splunk team, developing customer stories, removing impediments and generating weekly reports to product management. >> Developed automation via Chef and Ansible that reduced group workload.>> Assisted product management with developing cost model to drive log management service.>> Mentored junior engineers and summer interns. Ran monthly "Ask and Learn" sessions to assist with junior engineers in learning Linux, Splunk and ELK.

Boston, Ma, Us

>> Implemented network performance management tools (COTS & FOSS), which monitored the entire network infrastructure using SNMP and REST protocols.>> Developed custom scripts to allow SNMP data to be exported to additional data-sources, including Oracle databases.>> Trained customers on how to develop dashboards and reports in performance management tools.>> Created custom alerts and rules to identify network performance issues.>> Assisted with identifying key server metrics to collect for Enterprise performance agents (HP OpenView Performance Agent and TeamQuest Performance Agent).

Boston, Ma, Us

>> Responsible for maintaining enterprise fault and event management systems (NetCool & HP OpenView)>> Developed custom rules and automation to augment and correlate faults for company NOC, using NetCool/Impact.>> Developed web forms using Javascript to allow customers to create custom SNMP metric reports.

Reporting to the Data Center Director, responsible for researching and implementing automation solutions that would increase productivity for all data center related activities, including operations, help desk, and systems support. Worked with application and support groups to test and validate solutions.Implemented solutions include:- Comensa (QNX based automation system) - implemented automated phone reset for hung terminal connections, saving 20+ work hours per week.- Hotrep (VAX/VMX based ticketing systems) - improved workflow and implemented auto notification of new/changed tickets.- ACD Phone system - implemented phone system for Help Desk personnel, eliminating busy signals for customers. Statistics provide by systems allowed for justificationfor additional personnel.- MAXM - (Unix based automation system) - implemented log monitoring and scheduling, which provided improved error detection and improved run rates for scheduled jobs.

Boston, Ma, Us

Manage a staff of 10 HelpDesk staff.Provide 1st level support and triage for all MGH systems. Support of all satellite offices around Massachusetts including Spaulding Rehabilitation Hospital in Boston.

Boston, Ma, Us

Boston, Ma, Us

Boston, Ma, Us

Bachelor Of Science - Bs, Cybersecurity

Education record

Associate Of Science (A.S.), Hotel/Motel Administration/Management