Scott Brindley Email & Phone Number

United Kingdom

My team and I are responsible for all parts of the technical implementation journey that our global partners embark on when using the cutting-edge products that Payter provide. The innovative and pioneering approach demonstrated by Payter in the realm of contactless and cashless payment technology demands a friendly, professional and knowledgeable support team who can guide our partners through their development and into processing their first live payments. We're here to deliver that support.

Kingston Upon Hull, England Metropolitan Area

My team and I are responsible for providing world-class service to our larger and more complicated customers. With a focus on continuous improvement, we are constantly finding new ways to simplify our service offering, add value to our solutions, and provide a great customer experience.

Scotland, United Kingdom

As Head of Solution Delivery, I lead the Solution Delivery, Implementation and Project Management Teams in DNA and Optomany's Product team. My role includes overseeing integration development support, new product documentation, release management and handovers to our operational teams.I've been a Remote Worker since 2019 and have been managing my Remote Working team since 2021. I'm a keen advocate of the benefits of remote working and have worked hard to ensure high productivity and… Show more As Head of Solution Delivery, I lead the Solution Delivery, Implementation and Project Management Teams in DNA and Optomany's Product team. My role includes overseeing integration development support, new product documentation, release management and handovers to our operational teams.I've been a Remote Worker since 2019 and have been managing my Remote Working team since 2021. I'm a keen advocate of the benefits of remote working and have worked hard to ensure high productivity and employee engagement whilst in this role.I continued to develop and grow DNA Payments Group's software release approach, utilising new and emerging technologies in my quest to streamline and simplify the delivery of proven and tested solutions to a diverse set of customers. Show less

I'm responsible for the creation and supply of all technical documentation for all Optomany and DNA Payment solutions. Currently working on internal and external online tools for our customers.

Dunfermline

Dunfermline

My role is to provide expert knowledge and feedback to our partners on a wide variety of Point of Sale services, supporting the development of their integrated solution to a point where it meets industry performance standards. I then work with them to ensure the successful roll-out of the combined payment solution to a wide variety of customers throughout the UK and beyond.

Dunfermline

I deal with customer queries through multiple channels for a variety of standalone and integrated payment solutions.

Dalgety Bay, Fife

Managing inbound queries, primarily from merchants and assisting them with fault diagnosis and resolution.

Edinburgh, United Kingdom

Working directly to the General Manager for Retail, Scotland, I am responsible for the administration of over 1400 sites across multiple contracts and a large team of area and regional managers. My main duties are stock management and logistics, health & safety compliance, client liaison, financial control, and a wide variety of management support tasks.This is a temporary role covering for maternity leave.

Fife

Working for a friend's local business installing made-to-order blinds throughout Fife.

Fife, Dundee, Angus & Perthshire

Servicing the fleets of many of the UK's largest transport, distribution and car hire companies using a patented and guaranteed repair solution.I can also provide a repair service for non-commercial drivers, which is often free (subject to insurance T&C's).Contact me to discuss our free fleet check service, Insurance work or any other aspect of windscreen repair.

Fife

One of the UK’s top performing private sector businesses delivering the Government’s Welfare to Work agenda.Working with DWP's Prime Contractors and Jobcentre Plus, Triage provides support, training, work preparation and job opportunities to help people in receipt of benefits progress back and into work. Triage has consistently achieved one of the highest success rates in the country through innovative approaches to employment and training that works for individuals and… Show more One of the UK’s top performing private sector businesses delivering the Government’s Welfare to Work agenda.Working with DWP's Prime Contractors and Jobcentre Plus, Triage provides support, training, work preparation and job opportunities to help people in receipt of benefits progress back and into work. Triage has consistently achieved one of the highest success rates in the country through innovative approaches to employment and training that works for individuals and companies.My role is to assist with the implementation of and ultimately run a small outbound support centre. Show less

Edinburgh, United Kingdom

I identify, facilitate and develop commercial opportunities within the Cleaning & Environmental Facilities Management business to business sector.I am responsible for financially modelling new business opportunites at Tender stage to ensure they are accurate, reliable and competitive. I am further then responsible for managing the finance of these contracts during mobilisation and beyond to ensure maximum profitability and client satisfaction.This is a data intensive role… Show more I identify, facilitate and develop commercial opportunities within the Cleaning & Environmental Facilities Management business to business sector.I am responsible for financially modelling new business opportunites at Tender stage to ensure they are accurate, reliable and competitive. I am further then responsible for managing the finance of these contracts during mobilisation and beyond to ensure maximum profitability and client satisfaction.This is a data intensive role, relying on my strong skills and experience using MS Excel to deliver maximum return. I also provide targeted training on MS Excel and other IT aspects within my local organisation. Show less

Leading and managing the performance of a team of 7-10 1st Line Managers within a large Customer Service contact centre. My role involved:• Meeting and exceeding performance management indicators such as:o Absence levelso Productivity measureso Customer Satisfactiono People Satisfaction• Tactical process improvement• Working on company-wide change programmes and product implementations as a stakeholder for the Customer Service estate• Ensuring strong… Show more Leading and managing the performance of a team of 7-10 1st Line Managers within a large Customer Service contact centre. My role involved:• Meeting and exceeding performance management indicators such as:o Absence levelso Productivity measureso Customer Satisfactiono People Satisfaction• Tactical process improvement• Working on company-wide change programmes and product implementations as a stakeholder for the Customer Service estate• Ensuring strong performance to expectation of multiple supplier departments• Coaching, motivating and developing my team and their direct reports Show less

Working as one of two operational managers for Sky's weekend Customer Service team I quickly learned how to maximise performance in difficult circumstances. My role involved managing nine Team Managers who were in turn responsible for several Team Leaders and their teams. I also managed relationships with internal customers, ensuring adequate and appropriate resources and tools for my team.

Motivating and managing performance of five Team Leaders. Communicating and implementing change. Coaching and developing several new Team Leaders. 5½ years experience of balancing relationship and strategic management.

I worked at Sky initially to support my university tuition but I progressed into a leadership role within my first year in the organisation. Duties: My duties were wide and varied, but included general staff administration, monitoring team performance, training and developing team members, managing escalated calls and occasionally disciplining staff.

Professional Certificate In Management, Management

Work sponsored vocational learning, equivalent to Ordinary degree

Ma Economics B; A Ma, Economics

Left after 1 year to pursue my full time career.