Scott, Ee Khoon Chan Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

• Scoping, Managing and Delivering small to medium B2B Electronic Data Interchange and tailor-suit eCommerce solution projects e.g. Web Portal for customers • Liaising & Customer Support with stakeholders on project reports, progress and design of innovative e-solutions enhancement to facilitate cost-saving and efficient business procedures & processes • Identifying and Applying Analytical Focus onto key issues and key performance factors in the organization to drive significant business development and returns• Practical Experience with MS Visio, MS Project and MS Excel into documenting Business Processes and creating Work Break Down structure for timely task delivery.• Creating and designing various test scenarios to a highly detailed level to improvise and validate IT solution before delivery to customer.• Managing and guiding project team with a positive attitude and applying their skills into the right area of project requirements• Held training sessions on-site with Customers into utilizing delivered IT solution. • Building relationships with Customer into gathering potential project prospect and business initiative

• Administration of Information System infrastructure of organization to carry out appropriate IT task to ensure service to customers is maximized • Providing troubleshooting and helpdesk support to 300+ employees in a business environment and fulfilling required assistance in various related issues• Maintenance of workstations, physical hardware, servers as well as supervision and training of used business applications to staff members

Masters, Business (Information Technology), 3.1/4.0

Bachelor, Computer Science