- Direct the end-to-end employee onboarding and offboarding processes, including provisioning accounts, configuring devices, and ensuring seamless transitions for team members globally.- Lead technical operations involving Office 365 with Azure Active Directory, GSuite with Endpoint Verification, and VMware Airwatch.- Streamlined IT inventory management and improved vendor relationships, ensuring timely hardware acquisition and device deployment across international offices.- Delivered hands-on support and training for advanced tools like Google Workspace, Jira, Confluence, GCP/AWS playgrounds, Slack, and 1Password, enhancing user productivity.

Spearheaded the implementation of advanced Cisco Meraki Firewall and Mobile Device Management (MDM) solutions, bolstering organizational network security and reliability.- Led technical support for SQL Server, Exchange Server, and Windows Server, maintaining system integrity and uptime across all departments.- Directed the integration and management of IT Glue, Ninja RMM, and ConnectWise, enabling efficient IT workflows and improved response times.- Managed multiple IT projects, including data backup strategies and Jira platform configuration for process management, ensuring all deliverables met organizational goals.

Delivered comprehensive IT support for over 300 employees across 32 remote offices, achieving a 99.92% uptime through proactive monitoring and efficient resource management.Designed and executed the IT infrastructure for 20+ branch setups, completing complex branch migrations with zero downtime within three days.Led Office 365 deployments, customizing email systems for over 950 users, streamlining communications, and enhancing user satisfaction.Managed VoIP system integration and branch ISP setups, ensuring reliable connectivity and communication channels.

Consulted with clients to design, implement, and manage office systems tailored to meet critical business needs, ensuring scalability and disaster recovery.Directed Cisco Meraki network deployments and managed cloud-based system configurations, enhancing IT infrastructure reliability.Administered remote monitoring for up to 300 users, leveraging RMM tools to minimize downtime and enhance support capabilities.Developed and implemented Active Directory configurations, email migration strategies, and subscription management solutions for Office 365.

Responsible for all IT systems within this multi office construction company. Duties included setting up inter office networking and file sharing between corporate offices in California and Texas as well as connecting remote field offices and ensuring field personnel had connectivity to office systems via smart phones and laptops. Set up and installed remote video monitoring systems at construction sites throughout the US.Reason for leaving: Company downsized and many non construction related duties eliminated.

Collaborated with the IT team to support R&D operations, ensuring engineers had access to robust, fail-safe systems.Designed and deployed scripts for system mirroring and rapid configuration, reducing downtime and improving operational efficiency.Provided technical support for laptops, desktops, and network printers, ensuring seamless workflows for engineering teams.Leadership HighlightsTeam Development: Trained and mentored junior IT staff, fostering a culture of knowledge-sharing and continuous learning.Project Management: Successfully led numerous IT projects from inception to completion, including office buildouts, new technology implementations, and cross-functional integrations.Stakeholder Collaboration: Engaged with leadership teams to align IT strategies with organizational objectives, ensuring measurable outcomes.Top StrengthsLeadership in cross-functional IT teams.Strategic planning and execution for IT infrastructures.Exceptional problem-solving and decision-making under pressure.Effective communication with technical and non-technical stakeholders.