Scott Couper Email and Phone Number
Scott Couper work email
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Scott Couper personal email
Coaching Leadership / Understanding Change / IT Services and Operations Management / Communication / Positive Psychology and Coaching
Advania Sweden
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Consultancy ManagerAdvania Sweden Aug 2022 - PresentSwedenResponsible for a consultancy delivery group within Advania Managed Services.Develop customer solutions to create additional value and sales improving delivery quality and increasing profitability.
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Co-FounderBelongingin... Sep 2024 - PresentSwedenCo founder and coach. Belongingin... offers internationals in new lands tools and coaching based guidance on how to thrive in your new country. Join us at belongingin.com -
CoachLifewithoutwirescoach Jan 2024 - PresentSwedenSupporting individuals to unlock potential, discover true capabilities and realise their goals in career, sports and personal development. Specialised in helping fellow newcomers to Sweden to find their place and build a great life here. -
Head Of Customer Operations And Delivery Excellence (Tf)Cygate Mar 2021 - Aug 2022SwedenLed our Customer Operations and Delivery Excellence teams comprising all support delivery for Telia Cygate Managed Services inc. Service Desk, NOC, Security, Server and Delivery Excellence teams. Delivered on SLA requirements to achieve targets and improve customer satisfaction NPS.Enabled transformation and project delivery in collaboration with consulting units.Managed Services leadership group -
Head Of Customer Operations 2Nd / 3Rd LineTelia Cygate Mar 2019 - Aug 2022SwedenLed teams of Network/Security/Hybrid IT technicians in Global Customer Operations in Sweden and India. Coaching and performance development to my teams.Responsible for delivering customer success through our ITIL framework and improving SLA.Contributed to our Operations Leadership group leading wider initiatives in Cloud delivery projects and People and Culture topics.
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Manager Cloud Operations 2Nd LineCygate May 2018 - Feb 2019SwedenLed a team of technicians in Sweden and India providing support for our Cloud and Hybrid IT customers.
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Team Leader - Cloud OperationsCygate May 2016 - May 2018SwedenSenior technical specialist and team lead in Cloud Operations. Focus area Microsoft and VMware platforms. Lead tech for migration projects and Team Lead for Cloud Services.Technical Account Manager for several of our larger customers.
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Senior Microsoft SpecialistCygate Jan 2015 - May 2018SwedenSenior technical specialist in Cloud Operations. TAM roles and technical project delivery specialist. Microsoft and VMware Expertise.
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Microsoft SpecialistIpeer Feb 2012 - Dec 2014Karlstad, SwedenMicrosoft / Cloud Computing specialist
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Owner / DirectorArcturis Limited Nov 2003 - Jan 2012Technical consultancy services in London for Legal, Finance and Media branches.Successful delivery of migration and transformations along with technical project delivery.B2B consultancy for both SMB and multinational customers. Led business growth achieving consistent profitability over 8 years through sales & development strategies.
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Technical ConsultantComtech Networks Ltd Jan 2001 - Nov 2003 -
Support TechnicianRam Computercare Jan 1997 - Jan 2001
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Account Management InsuranceVarious Sep 1990 - Jan 1995Various client account handling roles for Insurance companies and brokers in London
Scott Couper Skills
Scott Couper Education Details
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Module 1 April 2021 - Managing Technological Innovation - Pass With Merit -
AretewayDiploma In Coaching And Positive Psychology -
Royal Grammar School High WycombeHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Scott Couper
What company does Scott Couper work for?
Scott Couper works for Advania Sweden
What is Scott Couper's role at the current company?
Scott Couper's current role is Technology Leadership / Certified in Coaching, Positive Psychology And Coaching Leadership.
What is Scott Couper's email address?
Scott Couper's email address is sc****@****s.co.uk
What schools did Scott Couper attend?
Scott Couper attended The Open University, Areteway, Royal Grammar School High Wycombe.
What skills is Scott Couper known for?
Scott Couper has skills like Windows Server, Vmware, Microsoft Exchange, Virtualization, Hyper V, Active Directory, It Service Management, Cloud Computing, It Management, Platespin, Leadership, Operations Management.
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Scott Couper
Four Marks -
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Scott Couper
Aberdeen
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