• Supported Finance & HR operations for 40-person start-up energy conservation organization• Managed operation & budget control of SaaS systems; Salesforce, Google Workspace, Zoho, TriNet, Microsoft 365, NetSuite, Quickbooks• Supported staff, co-workspaces and maintain process documentation & information archives.

Managed a team of system administrators, supporting over 180 companies, 700 application servers, in seven hosting centers across the globe. Was primary contact for executive-level and professional staff. Provided sales support for consulting opportunities.

Created, implemented and managed the technical workflow process required for the weekly build and delivery of new financial service application systems. Acted as primary client contact during major projects and service interruptions.

Provided system administration and helpdesk services for 60 person accounting firm. Served as primary contact for firm’s high net worth clients; provided support for firm’s tax and audit engagements & IT consulting services.

Coordinated the operations and finances of five regional technical services departments for a business unit that generated annual revenue of $30 million dollars. Supported sales teams on large or strategic business opportunities.

Launched the online service Barrons.com. Managed implementation of e-commerce & subscription services. Created operational procedures and training on the operations of the electronic commerce system.

Managed training program for use by students and faculty of the university. Built and managed a computer training lab. Implemented networking service and support for 40,000 users. Provided technical support for distance education and training programs.