Scott Kennedy Email & Phone Number

Weymouth, Massachusetts, United States

Direct overall facets of IT surrounding systems and support for 9 locations, staff of 225+ and 19 Physicians. Secure data center, including servers, networking and backup systems by serving as key on-site designer and architect. Streamline day-to-day operations by expanding and managing IT backup and disaster recovery systems, including power, redundant data backups, and communications. Plan, design, Implement and administer in-house VOIP systems, including programing of announcements, call routing and backup connections. Increase overall corporate security by implementing effective guidelines, training and technology. Deliver knowledge-rich training and software support for all corporate applications, including MS Office, Electronic Medical Records, Citrix, Windows. Formulate new workflows to support changes due to COVID-19, such as virtual check-in, and Telehealth. Design and execute complete update of corporate website, including graphics, and search engine optimizations.• Executed entire aspects of effective technology budget planning, preparing and purchasing of technological equipment and software.• Successfully increased overall up time from 88% in 2013 to 99.7% in 2020, by implementing robust fault tolerance and advanced backup systems.• Devised and deployed fully electronic systems for emergency communications with Physicians from hospitals, including multiple redundant and tiered routes and methods.• Enhanced staff productivity and work efficiency, including custom document scanning software, and customization of EMR (Electronic Medical Records) software to extend functionality by designing customized technological systems and platforms.•Served as HIPAA Compliance Security Officer: - Performed risk analyses and audits - Provided company security awareness, which included employee training- Management and implementations of HIPAA policies and procedures to secure PHI in all types of formats

Westborough, Massachusetts, United States

Key member of Managed IT Operations group. Facilitated six clients by Implementing and administering Windows Server systems, including break/fix, upgrades, and troubleshooting. Gained exceptional working experience with variety of enterprise level software, such as BackupExec, VMWare, Citrix, Exchange, Windows server, Office (all versions). Ensured seamless workflow by monitoring workstations, servers, and corporate networks. Kept systems up-to-date with timely installation of software updates, patches and security updates. Proficiently managed servers including Active Directory by leveraging robust IT skills. Oversaw overall facets surrounding Installation and management of network switches and infrastructure. Steered collaborative effort as part of after hours On-Call rotation for largest clients. • Drove optimal business growth by successfully managing six clients ranging in size from 20-250+ users, while meeting and exceeding set clients and company expectations.• Managed diverse industry clients, including software developers, financial services, and ambulance, healthcare and government organizations by leveraging best practices.

Lincoln, Massachusetts, United States

o First hire Reporting to the President and VP. After 8 years going from $0-$10 billion assets under management.o Established technology compliance solutions, to satisfy all regulatory requirements of SEC Rules 17a-3 and 17a-4, SOX, Gramm-Leach-Bliley, and HFTAo Managed IT team to support all users workstations, hardware, software and portable devices.o Attained consistent 99.5% up time by implementing off-site disaster recovery and fault tolerance systems. Instituted highly reliable centralized backup systemo Made cost-effective recommendations and specifications pertaining to equipment and software acquisitions saving >$350k yearly over outsourced solutions.o Spearheaded implementation of alternative email solutions that saved >$350K/yr. in licensing and hardware expenseso Increased user productivity by implementing cutting edge technologies years before they were common in the industry such as: - Gigabit WAN (2002) - 64-bit hardware/software (2003) - 10GB fiber-optic data center LAN (2005)o Defined, tested and implemented high-end security measures for corporate networks, Firewalls, VPN, and emailo Implemented in-house notification and monitoring for critical systems, including GroupWise, Blackberry, data storage, UPS and WAN.o Architect, programmer and maintainer of 3Com NBX telecommunications, voicemail, email, & fax integrationo Secured upgrade path for future hardware by implementing “Cross-platform” common drivers o Contributed to design of corporate identity, and websites

Waltham, Ma

o User Interface and Graphics Technical Designero Lead design efforts for on-line financial portfolio optimization siteo Created and tested new user interface for entire projecto Coordinated incorporation of financial partners elementso Liaison to development and programming groups

Waltham, Ma

o Consulted on user interface design, yielding a conversion rate of 9+% over holiday season o Specified both function and technical designo Lead production design efforts for the e-commerce team and acted as liaison between technology and creative departmentso Administered and maintained anti-virus enterprise server software and clients

Computer Science

Education record