Scott Thibodeau Email & Phone Number

Winnipeg, Canada Area

• Manage network servers.• Monitored security and anti-viral software performing updates when necessary.• Manage corporate email and Exchange Server.• Installed and configured new hardware including workstations, peripherals and servers.• Provide support and training for a staff of 40+ employees.• Manage BES 10 server.• Manage content and design of corporate website.Accomplishments• Redesigned corporate website using CMS backend.• Migrated users from old… Show more • Manage network servers.• Monitored security and anti-viral software performing updates when necessary.• Manage corporate email and Exchange Server.• Installed and configured new hardware including workstations, peripherals and servers.• Provide support and training for a staff of 40+ employees.• Manage BES 10 server.• Manage content and design of corporate website.Accomplishments• Redesigned corporate website using CMS backend.• Migrated users from old Blackberry devices to new Z10's. Show less

Winnipeg, Canada Area

• Assist associates and co-workers with a variety of technical issues as well as teaching SEO, web development and Internet fundamentals to new associates.• Manage network servers.• Monitored security and anti-viral software performing updates when necessary.• Manage corporate email and Exchange Server (hosted).• Installed and configured new hardware including workstations, peripherals and servers.Projects Completed:• Migrated 650 email accounts from a POP based… Show more • Assist associates and co-workers with a variety of technical issues as well as teaching SEO, web development and Internet fundamentals to new associates.• Manage network servers.• Monitored security and anti-viral software performing updates when necessary.• Manage corporate email and Exchange Server (hosted).• Installed and configured new hardware including workstations, peripherals and servers.Projects Completed:• Migrated 650 email accounts from a POP based email server to a hosted service.• Rebuilt the entire network infrastructure using Windows Server 2003 and Active Directory.• Upgraded 25+ computers from Windows XP to Windows 7.• Took part in migrating the corporate onsite and offsite telephony system to an IP based system. Show less

Winnipeg, Canada Area

• Assist clients with a variety of technical issues, problems and solutions, built, managed and maintained NT based networks both servers and workstations.• Monitored security and anti-viral software performing updates when necessary.• Managed and monitored corporate firewalls.• Managed and monitored corporate backup solutions• Installed and configured new hardware, routers, firewalls and tape backups• Installed software and configured new Blackberry's, numerous other… Show more • Assist clients with a variety of technical issues, problems and solutions, built, managed and maintained NT based networks both servers and workstations.• Monitored security and anti-viral software performing updates when necessary.• Managed and monitored corporate firewalls.• Managed and monitored corporate backup solutions• Installed and configured new hardware, routers, firewalls and tape backups• Installed software and configured new Blackberry's, numerous other miscellaneous issues that may arise when managing IT for 50+ companies. Show less

Steveston, British Columbia

I took a break from working in an office environment to work as a crab fisherman out of Steveston, BC.

Vancouver, Canada Area

• Assist customers with move, new installation and new features orders.• Answer questions regarding services features and bulling issues.Resolve and trouble shoot problems related to customers phone service including technical issues, delayed order and billing issues.

Vancouver, Canada Area

• Provided technical support for a database of 15,000 web hosting clients by researching development issues, upgrading customer accounts and modifying file and directory permissions. Adding, deleting and modifying NT based web hosting accounts in an NT 2000 and NT 2003 environment including the addition and management of DNS, FrontPage, Cold Fusion and any other specific requests the hosting client may require to accommodate their website.• Manage and monitor remote NT web servers through… Show more • Provided technical support for a database of 15,000 web hosting clients by researching development issues, upgrading customer accounts and modifying file and directory permissions. Adding, deleting and modifying NT based web hosting accounts in an NT 2000 and NT 2003 environment including the addition and management of DNS, FrontPage, Cold Fusion and any other specific requests the hosting client may require to accommodate their website.• Manage and monitor remote NT web servers through software upgrades as well as monitoring systemsecurity, integrity and online status.• Migrating customers to upgraded server or their own collocated servers as required.Achievements:• Assisted in the upgrade of over 20 Microsoft NT web servers to Microsoft NT 2000 web servers.• Migrated hundreds of websites including all permissions and preferences to NT 2000 web servers ensuring that all sites were fully operational to the customers satisfaction before making DNS changes.• Researched the Internet for migration tools and developed a system using automated software that saved the company days of manpower by avoiding manual migrations of each client, allowing us to spend more time ensuring website and web server integrity and security. Show less

Vancouver, Canada Area

• Developed and taught a course in Advanced Internet Technology that introduced students to concepts such as TCP/IP, DNS, NT and UNIX technologies and other services related to the position of being a Web Developer.• Developed and taught a 2 month course that introduced students to computer hardware and software, MS Office products, web development, animation and audio for the web using flash as well as computer and internet history.

Vancouver, Canada Area

• Built and managed Microsoft NT and NT 2000 Web Servers.• Consulted with clients regarding server hardware and software, often locating cost effective solutions that reduced our clients hosting budgets.• Developed and managed a server monitoring system that paged administrators when a problem was detected and allowed our clients to page us via the website providing 24/7 support.• Met with customers regarding web development projects and managed a team of programmers and graphic… Show more • Built and managed Microsoft NT and NT 2000 Web Servers.• Consulted with clients regarding server hardware and software, often locating cost effective solutions that reduced our clients hosting budgets.• Developed and managed a server monitoring system that paged administrators when a problem was detected and allowed our clients to page us via the website providing 24/7 support.• Met with customers regarding web development projects and managed a team of programmers and graphic artists through the development phase.• Management of Microsoft Exchange servers.Achievements:• Binary Environments Ltd was built from the ground up with myself and my business partner. With her knowledge in business and my understanding of the Internet we researched and created a company that specialized in server collocation, web hosting and web development. The company is still in operation today and employs 5 people. I left the company, selling my share of it, to pursue other interests but I still remain close to the people working there.• We developed a system that monitored our servers and sent out messages to on call employees via a page if a protocol or server was unresponsive. We also allowed out customers 24/7 access to us using this paging system. This was very important to one of our first large scale customers from India as their work day usually began in the middle of the night. Show less