I am a Lead Generation , Inside Sales and Sales Management Leader. I am a forward-thinking strategic planner and team builder, able to make recommendations to improve sales techniques and increase product knowledge by identifying opportunities. Throughout my career, I have developed a reputation as a visionary professional. I pride myself on being a collaborative team-player, skilled in executing a consultative sales approach focused on creating innovative solutions.I’ve been fortunate to work with great organizations that allowed me to grow and develop my expertise in the following areas:Cross- Functional Connector - Throughout my career, I have worked across several departments and mastered the art of bringing people from different background together to achieve a common goal.International Expertise - With more than 2 decades of insight in domestic and international freight forwarding I have a strong platform in understanding the workings of international sales and trade.Results Oriented - I am a result-oriented manager offering outstanding communication strengths and success in engaging and qualifying B2B prospects. I am a highly productive professional employing effective time management and acute detail orientation to deliver quality.Sales Leadership and Coaching - I am committed to paying it forward by developing others and helping them realize their potential. Over the last 2 decades, I've helped many professionals grow into more senior positions. What really gets me excited is eliminating obstacles to performance and helping people shine. When you can connect with people on a deep level and help remove the roadblocks to propel them and their team forward…well then, that’s where the fun really starts. I have experience in both customer service, and sales management roles and am a proven leader and mentor for other professional peers.I believe disruptive innovation provides opportunities for thought leaders and disadvantages for those too busy to listen to the voice of the end customer.My Superpowers: Proactive problem solving Morale boostingIdea generation
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Sales And Operations Manager -( That Sounds Too Corporate )Travelcrafters Mar 2024 - PresentPrescott, Arizona, United StatesWe all need to take our Paid time off and make it count. Let TravelCafters use their years of experience to craft your perfect Vacation or Adventure. Be it a short cruise , an African Safari, an exotic getaway or a European river cruise we can make the planning easy. Shoot me a message and lets burn that PTO the right way. -
Crm System Expert - Key Account Management SalesKuehne+Nagel Mar 2021 - Mar 2024 -
Director Of Client ServicesMarc Media Sep 2020 - Apr 2023Helping introduce the solution that you as a Salesperson, a Marketing professional, or Demand Generation leader has always asked for. The ability to know when someone has looked at your physical marketing, how often, when, and where!! The combination of Print, Video, Digital, and Data feedback in a mailable device! Don't believe me... check it out for yourself. -
Lead Generation ManagerDb Schenker Oct 2011 - Nov 2019Phoenix, Arizona AreaEstablished strong foundation for consistent lead generation by creating and managing a new department accountable for producing quality qualified leads to all sales channels domestically and internationally. Managed a team of lead generation professionals focusing on new business development. Responsible for the hiring, training and professional development of all associates. Spearheaded campaign creation and sourcing of suspect source data and reporting results/value for the team. Tasked with selling and communicating success to internal stakeholders. Conducted quality assessments to meet expectations and implement incremental improvement as needed.• Created and managed a new department that initiated consumer interest or inquiry into products or services that created leads to all global sales channels for eight straight years. ROI to corporate sales was $220 million in annual pipeline.• Led the conceptualization, fabrication, design and implementation of companywide CRM rollout, for three separate platforms: Salesforce.com, Eloqua and Oracle. Assessed team strengths and capitalized on future leadership opportunities. Focus was on call listening and representative development. Concentrated on urgency and persistence to capture low hanging fruit. Created dashboards in CRM to provide real time metrics for both reps and management team to provide an open book on performance and to hold team members accountable. -
Inside Sales ManagerDb Schenker Oct 2005 - Oct 2011Phoenix, Arizona AreaDemonstrated leadership and perseverance to drive innovation leading a team of 12 sales representatives responsible for territory management and growth, new business acquisition, account management, and customer quote requests. Responsible for the Central US SME accounts; acquired and developed all associates and mentored them to success. Performed listening sessions to ensure quality; performed reporting, CRM and process review and improvement initiatives. • Improved inside sales processes by implementing several programs focused on enhancing results, quality and efficiency. Much of the technique and KPI measurements remain in use. Inside Sales team has demonstrated ROI for the last 15 years that is the result of improvements made. YoY results were 120% total revenue growth in Central Region.
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Centralized Account ExecutiveDb Schenker Oct 2004 - Oct 2005Phoenix, Arizona AreaMade outbound cold calls to prospects to obtain new business; called on existing accounts to ensure satisfaction and to find new ways to be incorporated wholly for all there international and domestic shipping needs. Escalated larger opportunities to local sales team to work in tandem to close deals.
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Inside Sales RepresentativeDhl Feb 1998 - Oct 2004Phoenix, Arizona AreaDemonstrated leadership and enhanced clarity of mission through oversight of New York City accounts and Washington, D.C. government vendor accounts. Reassessed new business profile and targeted government-related accounts for growth.• Given a struggling territory (performing at 72% to plan); changes to sales processes and culture after the first year in territory led to sales at 128% of plan.• Capitalized on government contracts to increase new business revenues over 200% over prior year. Won long-term contracts that nurtured that market for years afterward.• Affirmed capacity to excel as Top Sales Performer for New Business for retention and growth. • Honored to be recognized as DHL Employee of the Quarter 1 of 2004. -
Operations ManagerStaples Jan 1996 - Feb 1998Phoenix, Arizona AreaOversaw store management including operations, scheduling, leasing, and sales. Managed shipping and receiving. Shaped a vibrant culture through effective interviewing, hiring, and sales training of all staff. -
Warehouse ManagerService Merchandise Jun 1992 - Jan 1996Phoenix, Arizona AreaOversaw warehouse operations, scheduling, shipping, and receiving. Developed corporate cohesion by interviewing, hiring, and training a dedicated staff of professionals. Consistently maintained warehouse inventory supplies. Contributed to increased revenue through effective face to face sales of medium to high end electronics.
Frequently Asked Questions about Scott Rice
What company does Scott Rice work for?
Scott Rice works for Travelcrafters
What is Scott Rice's role at the current company?
Scott Rice's current role is Making Dreams Happen one trip at a time.
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Scott Rice
Cincinnati, Oh3pg.com, pg.com, pg.com -
Scott Rice
Calabash, Nc4sprint.com, t-mobile.com, nextel.com, mce.systems4 +175786XXXXX
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2bmo.com, barclays.com3 +141686XXXXX
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Scott Rice
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