AeroLeads people directory · profile
Scott Freeman Email & Phone Number
Senior Technical Account Manager
at
Alloy
1 work email found
@blackboard.com
1 phone found area 317
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Technical Account Manager
Location
Indianapolis, Indiana, United States
Company size
Who is Scott Freeman? Overview
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Quick answer
Scott Freeman is listed as Senior Technical Account Manager at Alloy, a with 371 employees, based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at blackboard.com, phone signal with area code 317, and a matched LinkedIn profile for Scott Freeman.
Scott Freeman previously worked as Technical Account Manager II at Alloy and Technical Support Engineer II at Alloy. Scott Freeman holds Associate Of Science, Computer And Information Technology from Indiana University-Purdue University At Indianapolis.
Company email context
Email format at Alloy
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{first}.{last}@blackboard.com
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AeroLeads found 1 current-domain work email signal for Scott Freeman. Compare company email patterns before reaching out.
Profile bio
About Scott Freeman
Scott Freeman is a Senior Technical Account Manager at Alloy. He possess expertise in e learning, teaching, training, learning management systems, team leadership and 21 more skills. He is proficient in Spanish. Colleagues describe him as "I had the pleasure of working with Scott for years at Blackboard, including a stint directly managing him as part of our Tier 2 Software Solutions team. Scott is the ultimate team player, often mentoring others on the team while still going above and beyond with his own responsibilities. He was always the first person to volunteer to assist demanding customers and always saw difficult situations as opportunities to learn more and to better himself. I knew that I could always count on Scott to diffuse frustrations and build excellent rapport with customers who were not always the easiest to work with, primarily due to his impeccable customer service skills. Scott has a natural ability to manage customer relationships and possesses the keys to tremendous customer service skills (that are difficult to teach), including true empathy, a calm demeanor in the face of pressure, and the ability to not only solve problems but also teach his customers and teammates to troubleshoot in the future. His teaching background serves him very well in this capacity and any additional career opportunities in his future. In addition to Scott's technical and customer service skills, he was always a leader with team-building efforts and easily related to his coworkers (he was well liked by all). Scott is a genuinely good person and somebody that truly cares about his relationships both inside and outside the office, and this is something that really shines through to his customers and coworkers. Scott would make a great people and customer manager as a natural progression in his career if he chooses to move in that direction. I would have no hesitation hiring Scott again in the future. "
Listed skills include E Learning, Teaching, Training, Learning Management Systems, and 22 others.
Current workplace
Scott Freeman's current company
Company context helps verify the profile and gives searchers a useful next step.
Alloy
8 roles
Scott Freeman work experience
A career timeline built from the work history available for this profile.
Technical Account Manager Ii
Current
Jul 2024 - Present
Technical Support Engineer Ii
Alloy solves the identity risk problem for banks and fintech companies.
Apr 2022 - Jul 2024
Senior Client Support Engineer
Global Tier II support Subject Matter Expert for Blackboard Mobile Teaching and Learning appsPlanned and executed project to remove inefficient end-user support program for Mobile apps saving the company $100,000+ annuallyAmericas Tier II support Subject Matter Expert for Blackboard Ally accessibility platformManage Client Support relationship with Mobile and Ally Product Management, Product Development, Design, and DevOps teamsLogistical liaison for Mobile Product Development and DevOps projectsProduct Development facilitator for resolution of client-reported issuesMobile trainer and mentor for global Tier I and Tier II support teamsPeer advisor and mentor for new Client Support EngineersManaged client onboarding and implementations for Mosaic campus life app platformExperience with REST APIs, LTI, SQL, Java stack trace analysis, command line operations, data integration, JavaScript, and HTML/CSSAWS Certified Cloud Practitioner
May 2015 - Apr 2022
Tier Ii Software Analyst
Provided system administrator support to clients on escalated Blackboard Learn cases, interfaced with Product Development on software defects and improvements, advocated for bug fixes with Product Management, and mentored Tier I Application Analysts on a weekly basis.Subject Matter Expert: Student Information System Integrations
May 2014 - May 2015
Tier I Application Analyst
Provided first level system administrator support to clients for Blackboard Learn and Blackboard Open Content support cases and mentored new Tier I Application Analysts.
Mar 2012 - May 2014
Customer Support Analyst
Remotely supported the information technology needs of the company’s users, maintained and presented process and training documentation, mentored new co-workers, and managed user accounts. Leadership role reporting to the Director of Business Systems Support and Operations. Mission: Be an agent of positive change within Simon Customer Support.
Aug 2009 - Feb 2012
Teacher
South Putnam Community School Corporation
Created and presented instructional materials for 8th Grade U.S. History and 10th Grade World History classes, cared for student needs, and coached academic and athletic teams.
Aug 2007 - Jul 2009
Team & coworkers
Colleagues at Alloy
Other employees you can reach at alloy.co. View company contacts for 371 employees →
KL
Kanhaiya Lal Saran
Colleague at AlloyHyderabad, Telangana, India
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DN
Didie Nigloo
Colleague at AlloyParis, Île-De-France, France
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SH
Spencer Haka
Colleague at AlloyLittleton, Colorado, United States
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GJ
Gloria James
Colleague at AlloyAbuja, Federal Capital Territory, Nigeria
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EN
Ethan N.
Colleague at AlloyNew York, United States
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MS
Maria Soraya Daniel
Colleague at AlloyRosharon, Texas, United States
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DK
Diana K.
Colleague at AlloyWestfield, New Jersey, United States
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JU
Johnson Ume
Colleague at AlloyLagos Mainland, Lagos State, Nigeria
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FM
Frank Miu
Colleague at AlloyNew York, United States
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JZ
Jane Zachar
Colleague at AlloyMiami Beach, Florida, United States
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Kanhaiya Lal Saran
Colleague at AlloyHyderabad, Telangana, India
View →
DN
Didie Nigloo
Colleague at AlloyParis, Île-De-France, France
View →
SH
Spencer Haka
Colleague at AlloyLittleton, Colorado, United States
View →
GJ
Gloria James
Colleague at AlloyAbuja, Federal Capital Territory, Nigeria
View →
EN
Ethan N.
Colleague at AlloyNew York, United States
View →
MS
Maria Soraya Daniel
Colleague at AlloyRosharon, Texas, United States
View →
DK
Diana K.
Colleague at AlloyWestfield, New Jersey, United States
View →
JU
Johnson Ume
Colleague at AlloyLagos Mainland, Lagos State, Nigeria
View →
FM
Frank Miu
Colleague at AlloyNew York, United States
View →
JZ
Jane Zachar
Colleague at AlloyMiami Beach, Florida, United States
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3 education records
Scott Freeman education
Associate Of Science, Computer And Information Technology
Indiana University-Purdue University At Indianapolis
Bachelor Of Science In Education, Social Studies
Indiana University-Purdue University At Indianapolis
Education record
Kansas State University
FAQ
Frequently asked questions about Scott Freeman
Quick answers generated from the profile data available on this page.
What company does Scott Freeman work for?
Scott Freeman works for Alloy.
What is Scott Freeman's role at Alloy?
Scott Freeman is listed as Senior Technical Account Manager at Alloy.
What is Scott Freeman's email address?
AeroLeads has found 1 work email signal at @blackboard.com for Scott Freeman at Alloy.
What is Scott Freeman's phone number?
AeroLeads has found 1 phone signal(s) with area code 317 for Scott Freeman at Alloy.
Where is Scott Freeman based?
Scott Freeman is based in Indianapolis, Indiana, United States while working with Alloy.
What companies has Scott Freeman worked for?
Scott Freeman has worked for Alloy, Blackboard, Simon Property Group, and South Putnam Community School Corporation.
Who are Scott Freeman's colleagues at Alloy?
Scott Freeman's colleagues at Alloy include Kanhaiya Lal Saran, Didie Nigloo, Spencer Haka, Gloria James, and Ethan N..
How can I contact Scott Freeman?
You can use AeroLeads to view verified contact signals for Scott Freeman at Alloy, including work email, phone, and LinkedIn data when available.
What schools did Scott Freeman attend?
Scott Freeman holds Associate Of Science, Computer And Information Technology from Indiana University-Purdue University At Indianapolis.
What skills is Scott Freeman known for?
Scott Freeman is listed with skills including E Learning, Teaching, Training, Learning Management Systems, Team Leadership, System Administration, Customer Service, and Salesforce.Com Service Cloud.
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