Scott Fussell Email & Phone Number

Radnor, Pennsylvania, US

Arlington, Virginia, US

• Led a Sales Operations, Inside Sales, and Customer Service Team of up to 20, driving significant revenue in Federal, State, Local and International Sales

New Britain, CT, US

• Led a remote B2B sales team of up to 18 account managers, responsible for $300M+ in sales, charged with developing and growing 25k+ accounts remotely, utilized technology to engage customers and market all brands
• Grew year over year sales +10% in front half of 2020, +5% in 2018, +10% in back half 2017
• Charged with developing a bench of future leaders for SBD, 9 team members promoted to new roles
• Grew Direct Revenue +21% and Warehouse Revenue +9% to last year in the back half of 2017
• Developed sales reporting and analytics tools and dashboards in Microsoft Power BI and Salesforce.com, improving team productivity and providing more actionable customer insight
• Increased effectiveness of Salesforce PARDOT email communication utilizing A/B Testing, increasing Average Open Rates from 30% to 38%, leading to new business and revenue growth

New Britain, CT, US

• Led marketing for a $100M+ Service Division supporting DEWALT, Stanley, Bostitch, Porter Cable and Black and Decker brands
• Responsible for developing programs, pricing, point of purchase marketing materials, competitive analysis and providing marketing leadership to enable profitable sales growth
• Developed Repair Conversion Program; delivered $4.3M in revenue, converted 20k+ tools to newest platform
• Grew End User/Industrial Distribution Trade Up program 500%, resulting in $5.5M in incremental revenue
• Executed 5 service parts price increases averaging 5%, delivering incremental margin to the division
• Managed integration of Bostitch brand, executed roll out to 77 locations, executed 7.5% price increase, business resulted in additional $4.4M incremental revenue

New Britain, CT, US

• Directed daily plant operations of national re-manufacturing, repair, returns and parts center
• Executed Parts Distribution Center relocation, reduced footprint by 40%+ and delivered $370k in annual savings
• Reduced Average Repair Cycle Time by 16% from 2008 to 2009 while completing over 104k tool repairs
• Administered all HR functions, including recruitment, training, performance measurement and appraisal
• Maintained all safety and environmental programs for government and corporate compliance

New Britain, CT, US

• Responsible for product quality control, quality improvements, vendor quality and customer satisfaction
• Responsible for maintaining ISO 9001:2000 certification and for the business productivity plan and projects
• Maintained Stanley-Vidmar’s ISO certification through 3 external certification audits
• Implemented project to completely change product packaging and process to reduce costs and improve product quality, successfully managed $60k capital equipment implementation and assembly process change

Bonn, DE

• Assisted in the development of the Global Customer Logistics Quality Strategy Program and Change Plan
• Managed the regional implementation and maintenance of the GCL Quality Program
• Led successful implementation of ISO 9001:2000 in the Americas Region to achieve Global Certification

Boston, MA, US

• Developed/redesigned business requirements using Six Sigma tool sets and e-Business resources
• Recommended improvements that automated processes through web-based applications
• Implemented company-wide (150 locations) reporting and analysis tool on-time and under budget
• Supported and managed deployment of application solutions to the field
• Coordinated any development and implementation activity between IT, e-Business and Third-Party Vendors

Boston, MA, US

• Supported Six Sigma quality projects; coached, trained and mentored Black Belts, led Green Belt Training
• Successfully completed 2 Penske Logistics Europe projects on time and on budget while based in European Headquarters in the Netherlands for 2-month "deployment"
• Led and facilitated Six Sigma projects; partnered with Quality Director to assess, validate and monitor projects

Boston, MA, US

• Provided project management for Six Sigma activity within the business; uncovered and assessed Six Sigma opportunities, developed plans and resources required to implement
• Institutionalized Six Sigma as a business priority; developed and conducted education as needed
• Led 2 Workouts™, eliminated 10 sales reports and streamlined sales reporting/customer qualification process

Arlington, Virginia, US

• Assistant Operations Officer (Captain)
• Principle assistant to the Battalion Operations Officer in directing the plans, operations and training of a Mechanized Infantry Battalion consisting of over 730 soldiers and 210 tactical and combat vehicles
• Responsible for managing collective training for battalion to include scheduling, providing resources and evaluation of all training events, and preparation of near, short and long-term training plans with $2.3M budget
• Cut 2 days off deployment preparation schedule while serving as Battalion Deployment Officer, readying over 1100 soldiers and 17 pallets of equipment for deployment to KuwaitBattalion Maintenance Officer (First.
• Responsible for maintenance/servicing of 210+ tracked and wheeled vehicles in a Mechanized Infantry Battalion
• Supervised 1 officer, 31 non-commissioned officers and 75 enlisted soldiers