I joined Nordhealth to lead our UK operations for the market leading Practice Management Software, Provet Cloud. My responsibilities were expanded to include the US operations which alongside the UK represent our key growth markets. I have responsibility for P&L while leading a growing multi-disciplinary team to deliver a growth strategy which is responsive to our customers needs covering Sales, Customer Success and Customer Support. I relocated to North Carolina in May 2023 to focus on… Show more I joined Nordhealth to lead our UK operations for the market leading Practice Management Software, Provet Cloud. My responsibilities were expanded to include the US operations which alongside the UK represent our key growth markets. I have responsibility for P&L while leading a growing multi-disciplinary team to deliver a growth strategy which is responsive to our customers needs covering Sales, Customer Success and Customer Support. I relocated to North Carolina in May 2023 to focus on our European business expansion across North America. Show less

I was hired to transform the commercial organisation by restructuring the existing revenue generating teams by establishing Customer Success and Account Management functions. I was responsible for leading a multi-disciplinary growth team from prospecting to renewal to continually drive growth and adoption of the company's latest SaaS solutions.

I had responsibility for the entire customer journey from on-boarding, implementation and on-going customer support. I set the overall vision and strategy for Customer Success to ensure it remained an integral part of the business and led the function to concentrate on adoption, advocacy and retention.

Previously Gael Ltd which was the parent company of MindGenius Ltd