Scott Gordon Email & Phone Number

Ottawa, Ontario, Canada

• Directs and provides coaching to owner/operators, company drivers, dispatch, and warehouse team.• Collaborates with partners, other SCI terminals, finance, and HR.• Maintains a constant awareness of trip revenues and expected costs in order to manage margin.• Monitors all aspects of operations for conformity to company policies.• Performs audits to ensure regulatory compliance (e.g. HOS, DVIR).• Establishes and implements new practices and continuously improves existing processes to eliminate waste and improve productivity.• Collects and interprets operational data to identify trends in KPIs• Coordinates employee training and on-boarding of new staff.• Conducts health & safety meetings and performs facility inspections.

Ottawa, On

• Oversees the nationwide supply chain of IT products for one of SCI's national accounts.• Communicates with customers to provide ETAs, and to resolve any issues/inquiries.• Examines shipping documents, cross-references data, maintains accurate hardcopy and electronic records.• Assigns work to terminals to coordinate receiving, shipping, and inventory management.

Ottawa, On

• Supervises day-to-day workflow and supports management by providing feedback and strategic advice on developing situations.• Conducts research to investigate discrepancies and errors, performing analysis to identify the root causes and potential solutions.• Tracks and reports on employee failures, administering corrective actions and escalating to management/HR as needed.• Ensures vehicles and equipment are in good working order and schedules maintenance and repairs as required.

Ottawa, On

• Creates and optimizes driver routes to minimize distance travelled and labour hours, while ensuring scheduled stops are made on time.• Communicates with carriers to arrange inbound/outbound shipments; scheduling dock appointments.

Ottawa, On

• Operated forklift and other equipment to pick and pack product.• Used inventory management system to track and barcode product.• Conducted cycle counts with handheld scanner.