IT manager for U.S. Department of Energy Building Trades Medical Screening Program (www.btmed.org).• Responsible for all requirements, issues, risks and data requests.• Identify and drive new development and infrastructure tasks.• Manage version control, HIPPAA/ADA/FIPS compliance, security and disaster recovery plans.• Multiple SQL Server version upgrades/migrations delivered on time and within budget.• Migrated legacy reporting and ETL to SQL Server Reporting… Show more IT manager for U.S. Department of Energy Building Trades Medical Screening Program (www.btmed.org).• Responsible for all requirements, issues, risks and data requests.• Identify and drive new development and infrastructure tasks.• Manage version control, HIPPAA/ADA/FIPS compliance, security and disaster recovery plans.• Multiple SQL Server version upgrades/migrations delivered on time and within budget.• Migrated legacy reporting and ETL to SQL Server Reporting Services.• Continual delivery of SSRS reports, SSIS packages, stored procedures and ad hoc queries.• Develop web application code with a focus on encapsulation and reuse.• Maximize vendor deliverables within budget constraints.• Upgraded remote office network to federal security/recovery compliance standard.• Author system documentation. Show less

Served enterprise and startup clients in a variety of technical and management roles as the IT services organization expanded from six to over one hundred employees with comparable revenue growth.• Project Manager, Microsoft - Managed rebuild of the Center of Release Excellence SharePoint information portal, earning the client the Microsoft Gold Award. Led content management process team. Defined requirements, managed scheduling, and worked with c-level customers to onboard and index… Show more Served enterprise and startup clients in a variety of technical and management roles as the IT services organization expanded from six to over one hundred employees with comparable revenue growth.• Project Manager, Microsoft - Managed rebuild of the Center of Release Excellence SharePoint information portal, earning the client the Microsoft Gold Award. Led content management process team. Defined requirements, managed scheduling, and worked with c-level customers to onboard and index high business impact (confidential) data.• Tier 3 Support Lead, SnapIn Software – Led a first-response UAT/development team during the client's European launch. Managed triage, documentation and escalation. Served as liaison between the customer and development team. Maintained an open line of communication between customer and vendor executive leadership. Administered customer-facing SharePoint portal. Mastered mobile device automated test design.• Intranet Coordinator, AT&T Mobility – Led a team of five operating the Wireless Network Services intranet serving 5000 users. Spearheaded centralization of business data through outreach, planning and consensus-building. Supported line-of-business web applications. Successfully triaged and repaired a legacy network outage notification tool following failure during the 2005 hurricane season. Fixed scalability bottlenecks and issues surrounding SMS and text-to-speech voice mail notification. Successfully performed SQL Server-to-Oracle data migration for the organization's primary network maintenance ticketing application.• Developer, Microsoft - Designed and built MOSS-based (InfoPath + SharePoint) requirements gathering system for the Trustworthy Computing (TwC) Critical Infrastructure Program. Designed InfoPath forms, custom SharePoint Content Type, workflows to manage data entry, and data view web parts for formatted reporting functionality. Show less

• Assumed lead development role building a suite of electronic resources for agents.• Modeled business rules into customer-facing web-based application sites.• Initiated form library project recognized as a value-added agency retention tool.

Taught conversational English and cross-cultural communication to business people and students.

Radio news reporting for two small-market stations.