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Leading with over a decade of dedicated service, my role as an Emergency Housing Case Manager with the City of Issaquah reflects a deep-seated commitment to community support and critical problem-solving. At the forefront of innovation, our team has successfully expanded a tiny house shelter, enhancing the lives of hundreds, thanks to our collective efforts in crisis intervention and motivational interviewing.My tenure at LIHI honed my capability to manage complex operations and guide a diverse team toward shared goals, ensuring a compassionate and effective response to those in need. The expansion of our village by 40 units stands as a testament to our collaborative success in creating sustainable, empathetic solutions for homelessness.
City Of Issaquah
View- Website:
- issaquahwa.gov
- Employees:
- 176
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Emergency Housing Case ManagerCity Of Issaquah Jun 2023 - PresentIssaquah, Washington, United States Part of a team that created and designed the Emergency Housing Program pilot program for the City of Issaquah. Coordinated directly with the Behavioral Health & Homeless Outreach Program to identify eligible persons for the program, coordinated referrals into the program, and to coordinated services for persons referred. Worked individually with persons enrolled in the program to identify & implement specific goals created at program entry for each social determinants of health: personal, social & community integration, health & healthcare access, education, career & economic stability. Conduct intake assessments and review program rules, expectations, transition, and exit criteria. Collaborated with City staff to finalize and implement program services for each person enrolled in the program to include access to services, attendance, and progress towards goals. Collaborated with other local area service providers in supporting individuals in the program. Conducted weekly assessment of progress in services, ensure measurable progress towards established goals, and adjust service provision based on unique needs of the persons served. Tracked data and progress towards goals and ensure successful achievement of program outcomes. Participated in case consultations and program evaluation meetings. Prepared, submitted and presented written materials and reports for a variety of audiences, including service providers, supervisors, Department Directors, Boards & Commissions, Mayor, or City Council. Participated in program development and ongoing program evaluation. Developed metrics to measure the effectiveness of programs and compliance with funding requirements. Acted as integral part of the team and help design, implement, maintain, and evaluate all aspects of this program, consistent with Division, Department and City goals, and in compliance with applicable regulations and laws. -
Village Operations ManagerLow Income Housing Institute (Lihi) Mar 2021 - May 2023Seattle, Washington, United States Experienced advocate for fair and respectful engagement with all people to include BIPOC, LGBTQ+, and those with physical and/or mental disabilities. Purposely recruited for my experience working with challenging clients and knowledge of how to change a misogynistic bullying culture to one that respects and celebrates diversity. Oversaw village expansion from 45 units to 66 units, installation of new kitchen building, new laundry building, and new hygiene trailer. The village capacity went from a maximum of 90 people to a maximum of 132. Hired, trained, and supervised a staff of 9 people including 5 full time staff and 4 part time staff. Completed staff evaluations that address performance concerns, set goals with clear performance expectations. Engage local stakeholder groups in an ongoing way to inform planning efforts and support local collaboration. Manage village database on intakes, exits, maintenance needed, and other metrics related to the village as defined and required by KCHRA. Develop creative ways to engage shelter clientele to ensure orderly village operation and client participation. Collaborate with other team members on projects at the other tiny house villages. -
Housing Case ManagerLow Income Housing Institute (Lihi) Aug 2018 - Mar 2021Seattle, Washington, United States Provided information and referrals to clients, including through distribution of written material. Maintained King County HMIS database. Coordinated with community organizations, public agencies, and volunteers to provide on-and off-site activities for clients. Initiated and encouraged client involvement in community-building activities, such as community meetings, meals, and support groups. Formally and informally assess tenants as to current level of functioning and social service needs. Contribute to the development of a community that values cultural diversity. Maintain records of activities and contacts with tenants/agencies and case management records. -
Residential CounselorDesc (Downtown Emergency Service Center) Aug 2016 - Aug 2018Seattle, Washington, United States Assisted clinical staff in the coordination of services to residents; contact residents outside service providers as necessary; Assisted clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence; Assisted clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings; Manage all building operations in the absence of other project and clinical staff; Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems. -
Community Life Programs CoordinatorFairwood Community United Methodist Church Mar 2013 - Sep 2013Renton, Wa
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Chaplain InternOverlake Hospital Sep 2012 - Jun 2013Bellevue , WaVisit with patients, attend to their spiritual and religious needs, meet with staff to discuss self care and patient care. -
CashierLaz Parking Dec 2012 - Mar 2013Greater Seattle AreaLaz bought the garage that I was working at for Republic, so... -
RegistrarWuhsing Tao School Of Accupuncture Jul 2012 - Mar 2013Seattle, WaAcademic records management, transcript review
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CashierRepublic Parking Northwest Jun 2012 - Nov 2012Seattle, WaIf you really have to ask....
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Route Driver/Donation Station AttendantBig Brothers Big Sisters Of Puget Sound May 2012 - Sep 2012SeattleDrive 20' box truck to assigned locations, oversee Donation Station, collect and organize all donations
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Graduate Research AssistantSeattle University Jul 2011 - Jun 2012Greater Seattle AreaMarket Research,Needs Analysis, Project Management -
Weekend ManagerDowntown Seattle Association Nov 2011 - Jan 2012Holiday CarouselHoliday Carousel Weekend Manager, supervised staff and volunteers, oversee ride operations including ticket sales and bank deposits, oversight of area security. -
Car Rental AgentAvis Budget Group Jun 2011 - Jul 2011Sea-Tac AirportBluff, Up Sell, Lie (if needed), Up Sell, Customer Service, Up Sell -
Student Services InternRenton Technical College Nov 2010 - May 2011I am volunteering at RTC to keep my skills up to date and learn the ins and outs of the community college system. I help out with what ever I'm needed for, but have been spending most of my time assisting Disabled Student Services with various projects. -
Board Of TrusteesEvergreen Unitarian Universalist Fellowship Jul 2009 - Jun 2010Chair of membership committee with oversight of the Fellowship and Hospitality committees and the morning Greeters. Board Liaison for the Public Relations committee with oversight of all advertising, marketing, and press releases.
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Director, Academic & Professional AdmissionsSaybrook University Apr 2005 - Oct 2009• Engineered a 30% increase in total applications for 2009 over previous 3 year average;• Exceeded total applications goal for 2009 by 10% and set a record for the total number of applications received;• Enlarged minority student representation from 15-20% to 34% since fall of 2005;• Developed social media marketing strategy design and created and maintained social media presence on Facebook, Twitter, and LinkedIn.com;• Directed the 8-person cross functional Marketing Team to develop short and long term promotional strategies that included radio, bus, print, and online advertising;• Negotiated advertising contracts and maintained relationships with representatives from all contracted and potential media outlets; • Responsible for projecting and managing both the Admissions and Marketing department budgets; and for providing accurate projections crucial to fiscal planning;• Supervised and evaluated admissions staff performance and recommend personnel actions for assigned positions;• Delivered recruitment presentations to civic organizations, businesses, and other local organizations; and represent the college at local, regional, and national college fairs; -
Director, Academic & Professional AdmissionsLeadership Institute Of Seattle (Lios) 2005 - 2009Academic Sales, Applicant Interviews, Market Research, Marketing Planning, Promotional Planning, Supervise, Public Spokeperson
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Academic & Admissions AdvisorCity University Of Seattle May 2001 - Mar 2005Academic Advising, Academic Sales, Orientations, Student Advocate
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Personal BankerUs Bank May 1999 - May 2001Sales, customer service. problem solving -
ZookeeperMiami Metrozoo 1994 - 1996- Elephant Keeper- Giraffe and other African hoof stock keeper
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Aviation Boatswains MateUs Navy Dec 1987 - Dec 1993Served on the USS Carl VINSON CVN-70 working on the hanger deck moving aircraft on and off the elevators. Also oversaw night time operations of departmental supply office.Active Duty 1987-89US Navy Reserves 1989-93 Honorable Discharge
Scott Harris Skills
Scott Harris Education Details
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Divinity -
Management -
Sociology
Frequently Asked Questions about Scott Harris
What company does Scott Harris work for?
Scott Harris works for City Of Issaquah
What is Scott Harris's role at the current company?
Scott Harris's current role is Emergency Housing Case Manager @ City of Issaquah | Housing and Homelessness.
What is Scott Harris's email address?
Scott Harris's email address is sc****@****ail.com
What is Scott Harris's direct phone number?
Scott Harris's direct phone number is +142593*****
What schools did Scott Harris attend?
Scott Harris attended Seattle University, City University Of Seattle, Oregon State University, Knox College.
What are some of Scott Harris's interests?
Scott Harris has interest in Leadership, Football, Student Development, Chicago Bears, Helping Others, Education, Chicago Cubs, Or Divinity, Service Work, Minor And Major League Baseball.
What skills is Scott Harris known for?
Scott Harris has skills like Community Outreach, Leadership Development, Event Planning, Public Speaking, Staff Development, Management, Program Management, Higher Education, Event Management, Nonprofits, Program Development, Leadership.
Who are Scott Harris's colleagues?
Scott Harris's colleagues are Melanie Vanek, Allison Gordon, Nate Lane, Lisa Echert, Vanessa Cusimano, Juliana Da Cruz, Margaret Macleod.
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