Scott Hedley Email & Phone Number

Reading, United Kingdom

Implemented ADFS for global SSO. Migrated Office 365 email for 1000+ employees. Decommissioned all global Exchange 2010 servers.Relocated and upgraded the infrastructure for the Rotterdam Office.Engaged with business owners to deploy five sites as a Skype for Business VoIP deployment.

Reading, United Kingdom

Implemented an upgrade project for new primary and disaster recovery infrastructure. Migrated 400 severs from old physical hardware to new virtual environments. Upgraded infrastructure to Server 2012 R2. Migrated Exchange 2010 to new Exchange 2013 hybrid environment. Migrated customer facing infrastructure to Azure and AWS.Implemented new ITIL Service.

Slough, United Kingdom

Designed, implemented and administered all application and infrastructure.Planned, migrated and administered the private cloud data centres and disaster recovery locations.Liaised with stakeholders to support business systems and infrastructure across 12 European offices and the EMEA headquarters.Managed the third party service contract, service desk and.

Reading, United Kingdom

Administered all business systems and infrastructure at the EMEA headquarters.Administered the external customer facing web farm for the banking sector.Managed the first line support team in their day-to-day roles as well as setting internal goals and targets. Created new ITIL policies and procedures.Conducted fiscal planning of IT budgets and expenditure.

Reading, United Kingdom

Managed all Global IT infrastructure across 20 countries and the EMEA first line support team.Project-managed and planned IT budgets and expenditure.Managed the preparation and passing of IT for Sarbanes Oxley corporate governance.Provided back office support for Cisco Unity and Call Manager globally, networking infrastructure and back office support and.

Managing EMEA Headquarters IT infrastructure including voice and security services as well as 3rd line front office support. Managing 100 servers and 300 workstations in EMEA. A percentage of my time was allocated to managing the remote offices IT needs which included travel to the EMEA offices.

Managing the EMEA region headquarters IT infrastructure including voice and security services as well as third line front office support.Managing 40 servers and 300 workstations across the EMEA region and the requirements of remote offices IT, including travel to EMEA regional offices.I also undertook a project development role to investigate and implement.

Running an IT department including the administration and support of voice and data applications that included 8 Windows NT Servers, 70+ NT workstations and all internal and external telecommunications.Project Management of strategy's for IT projects including cost/benefit analysis and process writing.Providing consultancy to a number of clients which.

Support and administration of NT and Windows 98 network for major Dell customers. Support of software and hardware on customer sites. Tasks commonly carried out: Administration of NT and Exchange users and groups. Installation of new Server’s and addition of peripheral equipment. Logging and tracking of configuration items.

Managing IT department in day-to-day support of internal network, administration of NT, and Windows 95/98. Configuration builds for customer Servers, Desktops and Notebooks. On site and phone support for customers, installations of hardware, software and networks on customer sites.

Education record

Education record

10 GCSEs. Interests Football, cricket, music, history, travelling.