Scott Rothman Email & Phone Number

Burlington, Vermont Area

• Overall responsibility of a 41 person international organization, including both managers and individual contributors, who provide proactive support, application/system/data center monitoring, and customer service for.
• Oversaw the accurate and timely delivery of over 1.5 billion EDI transactions annually, representing over $500 billion
• Ensured the delivery of superior customer service
• Coached and mentored employees to be leaders. Demonstrated proficiency in helping direct reports obtain management positions
• Championed and sponsored process improvement projects using Six Sigma and Lean methodologies
• Developed vendor and trading partner relationships, including contract negotiation

• Overall responsibility of a 28 person organization, including both managers and individual contributors, who provide proactive support, application/system/data center monitoring, and customer service for GE.
• Oversee the accurate and timely delivery of over 580 million EDI transactions annually, representing over $220 billion
• Ensure the delivery of superior customer service
• Coach and mentor employees to be leaders
• Champion and sponsor process improvement projects using Six Sigma and Lean methodologies
• Develop vendor and trading partner relationships, including contract negotiation