Scott Keltner. Email & Phone Number

Montgomery, Texas

Deliver profitable technology services for in-home and small business customers. Provide software troubleshooting, hardware installation, and configuration for PCs, printers, routers, laptops,external peripherals. Virus removal.

Somerville, Texas

• Sole provider of network and desktop support for over 450 users.• Centralized all network communications and connections into newly-created office, lab.• Created TEA-approved 3-Year District Technology Plans (2006-08, 2009-11).• Responsible for all technology purchasing• Vetted third-party vendors for desktop and network services.• Created and completed technology recycling project to remove over 1300 obsolete systems.• Created and implemented district-wide electronic asset inventory.• Established wireless networking in each district campus.• Revamped entire district network including new CAT6 cabling, high-speed HP POE switches, • Installed Axis security cameras using the Open-Systems Interconnection (OSI) model.• Networked city Senior Center to provide local internet access for taxpayers.

• Delivered Business Performance Management (BPM) software training courses.• Certified to deliver Brio Software “Train the Trainer” courses.• Certified as Hyperion (now Oracle) Trainer. • Acted as Business Intelligence Consultant for product support and training.• Travelled throughout the US to deliver 3 to 5-day Brio/Hyperion training courses.• Responsible for preparation of training room computers used for local training courses.• Wrote customized reference manuals for use in customer training courses.• Granted appropriate security clearance through various government contractors/agencies

• Setup, repaired, upgraded PCs, and removed malware• Provided support to relocated small business networks. • Provided Brio Software training services • Extensive travel.• Project Implementation and Support: - SULZER INTERMEDICS Project – Consultant Trainer (1999) - Trained users on new OS and Microsoft Office. - TEXASOHIO GAS/EPRIME Project (1997) – Tech Support and Consultant Trainer - Support for 58 users following network migration. - Designed, built, installed, and upgraded PCs. - MONTGOMERY HS (1996-1997) Tech Support Consultant. - Supported 112 users. - Designed, built, installed, and upgraded,PCs. - Trained users on Windows, Microsoft Office. - Added new PCs, user accounts and printers. - Lay groundwork for full-time tech support system - TRANSCO. - 1995/1996 – Consultant Trainer - Delivered Windows 95, Microsoft Office.training classes

• Managed a team of consultants working on various projects around the US.• Established all desktop employee credentials.• Commissioned Windows 2000 servers at company franchise locations.• Responsible for data migration to new off-site network filers.• Performed project verification and quality-assurance testing to establish Production environment.