Our philosophy at Seamless Travel Marketing is to offer only the very best in UK & European Sales and Marketing advice.We know how important the UK and European markets are for hotels across Europe, and at Seamless Travel Marketing it is our job to make sure your company stands out in a crowded market ensuring you are getting the best possible return - we bring your points of differentiation to life, ensure in this online world that your hotel is positioned correctly displaying the most effective messaging and most importantly working together to achieve your goals.Please visit www.seamlesstravelmarketing.com for further information or email scott@seamlesstravelmarketing.com

General Manager - Sovereign & Meon Villa'sKey Achievements:Significant role in improving company EBITA year on year over the last 4 yearsDelivery of a new revenue management system adding £1m to the company bottom lineKey stakeholder in delivery of company re brand including television advertising, maintaining retention rate, and increase in overall acquisition.Responsibilities:Full P&L responsibility for both brandsPropose destination strategies for the budgeting process including volume and margin targets through to implementation and delivery, enabling growth of up to 36% year on year in key destinationsCreating and leading digital initiatives including PPC, Social, TripAdvisor and SEO campaigns, allowing for a more targeted approach to support key brand and destination strategies.Leading and developing a successful team of 16, creating individual development plans and empowering the team to succeed, therefore creating team efficiencies enabling to keep costs neutral over a 2 year period Responsible for formulating a content strategy at destination and hotel level which supports a multi channel approach across all devicesDrive an improved NPS score throughout customer journey within the sales team, reaching an annual score of 67% an improvement of 12 ppt on the previous yearAccountable for identifying and developing new products in order to optimise commercial opportunities taking a ‘first mover advantage in new product’Responsible for setting monthly brand targets, and then accountable for the delivery through a multi channel approachAccountable for managing key supplier overrides and contributions to agreed targets levels, achieving annual contributions in excess of £1.2m.

Responsible for the following brands - Sovereign, Citalia and Meon Villa'sKey Achievements:Planning & Designing a revenue management systemSelection and attendance at TUI Group International next generation leadership programmeGrowth in all three brands trading margins YOY and in line with company targets, as a result of clear commercial and pricing strategies.Responsibilities:Jan 2013 – Jun 2013Direct responsibility for commercial strategies across portfolio of different specialist brandLaunched Digital Marketing project for all short haul brands, with objective of building a Marketing Performance Framework and detailed attribution modelling, across all channelsHeld a key role in internal project (Project Darwin), bringing collaborative digital initiatives to the forefront of all strategic planning across the entire business – key focus on content, service and findability.Manage testing and implementation of key systems developments from a Commercial perspective including, Hotel Connectivity and Bedbanks key partners included Hilton hotels and HotelbedsWork with the short haul MD and Finance Business Partner to work through submission of monthly forecast, identifying key areas of risk and opportunity and formulating robust profit protection plansMonitor rate of sale and ensure that additional capacity and tactical rates are requested from Aviation and / or Purchasing, well in advance, to fully exploit market demand.Work closely with Call Centre Manager and Multi Channel Distribution Sales Director ensuring seamless communication through to the Travel Centre on initiatives and targetsEnsure effective use of Revenue Management tools to maximise margins at a granular level reporting benefits to the Brand MD.Monthly multichannel target setting across all businesses.

Responsible for the following brands - Sovereign, Citalia, Meon Villa's, Austravel and Flexible FlightsKey Achievements:Day to day management of flight only brands including sales, marketing and commercial teams Implementation of low cost airlines into flight only business generating over £1m revenue in year one.Responsibilities:Deliver against the P&L’s for above mentioned brands, including monthly forecasting and target settingIdentify core suppliers, ensuring that specific focus is given to them, with a view to continually reacting to the rate of sale against agreed commercial targetsWork closely with Marketing, Aviation and Product teams to manage the distribution of offers to ensure speed to market and maximisation of sales, including distribution through retail and brand websitesRevenue Managing, ensuring margins are maximised where possible, by applying supplements or increasing margins on individual key suppliersManagement of Flexible Flights call centre, driving high performance and developing sales staffTake responsibility for proposing, driving through and testing web developments on branded websites Management of the commercial team ensuring high performance, developing individual’s skill set whilst maintaining morale

· Negotiating and managing key tour operator contracts in excess of $50m within different hotel chains and market environments· Negotiation of key agreements including hotel commitments, guarantees, overrides and brochure contributions on behalf of various hotels · Day to day management of Account Executive· Attendance at trade shows around the world, meeting and negotiating with tour operators and tourist boards· Regular discussion and liaison both Internally and externally with personnel at all levels including Managing Director’s, Vice President’s and Owner’s · Preparing and presenting various reports including annual budgets, targets and market updates· Maintaining product knowledge of hotels and resorts across the Caribbean and USA· Responsible for managing sizeable advertising budgets across a range of hotel chains.

· Setting of rates, allocations and special offers for hotels around the world, notably Caribbean, Indian Ocean, Middle East, and the Far East· Maintain and build new relationships with existing and new suppliers· Managing key accounts to the value of £15m, successfully increasing revenue 15% each year· Contract all managed accounts to Hilton supplier terms and conditions, resolving any legal queries raised by suppliers· Negotiating rates and marketing agreements with suppliers· Presentations at Senior Management meetings on new approaches, ideas and revenue figures.· Responsible for managing advertising spend across a range of accounts whilst adhering to budget.