Scott Brooks Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

• Building and overseeing the in-house Security Team of 7 Officers
• Chairperson and Property Coach for the AimSafe Program
• Organizing the CPR/AED/First Aid training for Hotel Staff
• Liaising with Client Security and Law Enforcement for events
• Managing key control, creating and issuing keys using KeyWin, Visionline, and Brivo
• Monitoring and troubleshooting the ROAR associate safety system

Philadelphia, Pennsylvania, United States

• Overseeing the Security Team (3 per shift) and all Security Operations on the overnight shift (MOD responsibilities)
• Ensuring the Security Team adheres to all policies and procedures and conduct themselves up to Four Seasons standards
• Liaising with the Hotel MOD on any pertinent hotel operational matters.
• Training new hires
• Identifying issues, creating and implementing new procedures
• Conducting annual performance reviews

Philadelphia

• Overseeing all facets of the Ground Transportation operation
• Overseeing all facets of the Public Information operation
• Supervising associates (up to 15 per shift)
• Ensuring that associates are in compliance with all FAA, TSA, DOT, and Corporate regulations, protocols, and standards
• Conducting Interviews of potential candidates
• Conducting annual performance reviews, and quarterly one-on-one's

Philadelphia

• Venues managed: -CODA nightclub and Live Music venue -NOTO nightclub and Live Music venue -Vango Lounge and Nightclub -1500 Lounge and Nightclub
• Site Account Manager, liaison between Venue and Mainline
• Overseeing the security staff (up to 25 per shift)
• Monitoring staff and guest activity
• Recruiting new candidates and training new hires
• Escorting and assisting VIP's, Performers, and Celebrity Guests

Philadelphia, PA

• Overseeing all hotel operations on the overnight shift (Supervisor responsibilities), reporting directly to the AGM and liaising with all department managers
• Executing regular patrols of the property and perimeter, manning a post in the lobby
• Responding to all radio calls
• Managing noise complaints, smoke/fire alarms, and wellness checks whenever necessary
• First responder in emergency situations, notifying and liaising with police or emergency personnel when necessary
• Recovering, filing and submitting lost & found items

Philadelphia, Pa.

• Hiring, training, and managing security staff
• Managing the door; greeting guests, screening for proper age/attire/behavior, collecting cover charge
• Patrolling the premises, monitoring for unwanted or illegal activity
• Performing conflict resolution
• Ejecting violators and trespassers

Business Management

Diploma, 12Th

Activities and Societies: JV Baseball, Intramural Track, Y.S.O. (Young Student's Organization)