Owner of the Hill Country's only Apple® Independent Repair Provider. We use genuine Apple parts and train AppleCare Certified Technicians. Mister Mac has a strong team I'm proud of and we are grateful each day for the opportunity to help our customers. Apple products are easy to use, once they are setup correctly. We're here to help with that. We repair everything that has an Apple logo on it and specialize in unlocking the other 80% of iPhones and Macs that often goes unused.

I provided world class iOS and MacOS customer service, troubleshooting, and technical support for the best brand on earth. I facilitated alignment with each problem and find a teammate in every customer.Duties & Responsibilities: ----------------------------------• Monitor and assist via multiple communication channels to aid provide results to technical challenges• Exercise advanced troubleshooting and pathway creation • Create opportunities every interaction to inspire and lead others to solution engagement• Assist management directly with achieving team prioritized team metrics• Exhibit quality communication and exceptional multitasking

LiveRide Entertainment is a digital content-creation company operating in a new rideshare concept. Every ride is live-streamed and tells the story of the driver and his or her passenger. We make rides free by promoting awesome local products along the way. FB: @ATXRide / TW: @ATXRide / IG: @ATXRideDuties & Responsibilities:----------------------------------• Account management and digital marketing strategies• Film production and editing to produce effective social media content• Analysis of client activity with the ability to match content development to current campaigns• Team leadership of talented young entrepreneurs motivated to facilitate change in Austin using Agile methodologies and project management software• Coordinate marketing events to a deadline, project manage developments and ensure process efficiency• Drive strategy and planning, ensuring use of the latest techniques and best practice guidelines• Manage company budget and procure necessary resources based on company strategy

In 2014 I started an organization with several other veterans. The 4 or us chose to address the growing problem of PTSD. Inside every Soldier, Sailor, Airman and Marine is a heart of service, a need for triumph, and a spirit of sacrifice. The solution comes from within the veteran, deep where the fire burns brightest.Descriptions & Responsibilities:------------------------------------------ • Lead the organization's dynamic development through three primary modalities: 1) Research - what tools can be shared and with what effectiveness? 2) Networking - what organizations and projects can be combined to make the greatest impact? 3) Opportunity - what opportunities and experiences can add value to the veteran?• Gained full certification from the State of Texas and Federal Government as a 501(c)3, facilitating fundraising events for tax-exempt donations• Planned and coordinated networking projects to build complementary efforts with assorted stakeholders• Built and maintained the company website, providing event updates and methods to combat PTSD• Planned and executed new product services, marketing campaigns, and design of promotional products & desktop publishing materials used by field representatives

The Army was one of my most fulfilling opportunities. I knew I wanted it since it hit me suddenly in the 8th grade, and I worked diligently through high school to get there. I was a talented officer because of my ability to manage multiple timetables while aligning cohesive missions. My affinity for working with others and passion for leadership meant things got done. I held 4 primary positions during my time in service:Description & Responsibilities:-----------------------------------------1) Platoon Leader, Iraq (Direct Management of 46 Personnel)• Managed a disciplined team of 29 Soldiers and 17 Non-Commissioned Officers while deployed to Iraq• Intricate planning and high-level briefing for dozens of mission conducted throughout 11,500 square kilometers of central and southern Iraq• Facilitated the platoon’s training, mission accomplishment, safety, and morale in wartime theater• Accountable for over 80 pieces of engineering and support equipment valued in excess of $23 million• Bronze Star recipient2) Executive Officer, Fort Hood, TX (Chief Operations Officer for 174 Personnel)• Direct coordination and resourcing for all company operations• Sculpted the company culture/brand in a competitive environment among other units• Responsible for the maintenance and accountability of $46 million in assigned engineering equipment3) Chief Maintenance Officer, Fort Hood, TX (Engineering Equipment Management)• Direct management of two distinct groups consisting of 12 Soldiers and 16 contracted civilians for one unified goal.• Budget management a monetarily demanding program during a national sequester without a decrease in performance or production.4) Battalion Operations Officer, Fort Hood, TX (Operations Officer for 723 Personnel)• Synchronizing of all resources for 8 seperate companies; top performing officer in unit ops• Large sphere of influence with extensive resource networkGraduate of Airborne, Air Assault, and Army Mountain Warfare School.