Scott Mcgrath

Scott Mcgrath Email and Phone Number

North America Senior Region Director - Customer Service and Support - Hitachi Vantara @ Hitachi Vantara
california, united states
Scott Mcgrath's Location
Atlanta, Georgia, United States, United States
Scott Mcgrath's Contact Details

Scott Mcgrath personal email

n/a
About Scott Mcgrath

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Scott Mcgrath's Current Company Details
Hitachi Vantara

Hitachi Vantara

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North America Senior Region Director - Customer Service and Support - Hitachi Vantara
california, united states
Website:
hitachivantara.com
Employees:
6096
Scott Mcgrath Work Experience Details
  • Hitachi Vantara
    North America - Senior Region Director - Customer Service And Support - Hitachi Vantara
    Hitachi Vantara 2021 - Present
    Atlanta Metropolitan Area
    Promoted to lead 178+ direct reporting personnel, including 12 District Managers, 14 Service Account Managers, and 24 District Specialists, in the execution of the strategic business plan to expand market share across the US within the data solutions industry. Oversee a $MM P&L for 12 combined districts across N. America and 18k+ customers nationwide.
    View
  • Hitachi Vantara
    Regional Director Of Services – Eastern & Central Us (32 States)
    Hitachi Vantara 2017 - 2021
    Atlanta Metropolitan Area
    Championed the management of customer service operations that included 10.5K Enterprise, Commercial, Cloud, SaaS, Cloud, Digital, and Artificial Intelligence (AI) customer accounts across the Eastern and Central US. P&L: $178M. Personnel: 100 Direct Reports.
    View
  • Hitachi Data Systems
    Senior Customer Support Manager -Central Us
    Hitachi Data Systems 2013 - 2017
    Atlanta Metropolitan Area
    Maintained a customer base of high availability for data storage equipment located in the Southeastern United States (Georgia, Florida, Tennessee, Alabama, Mississippi, and Louisiana). P&L: $18M. Personnel: 22 Direct Reports.
    View
  • Ncr Corporation
    Territory Manager - Financial & Retail Industries I Customer Support
    Ncr Corporation 1994 - 2013
    Atlanta, Georgia, United States
    Led 33-62 employees to achieve goals in servicing equipment that included ATM and Item Processing for Metro Atlanta and extended suburbs to increase customer loyalty. P&L: $12M. Personnel: 33-62 Direct Reports.
    View

Scott Mcgrath Skills

Management Service Delivery Vendor Management Sales Operations Process Improvement Managed Services Solution Selling Troubleshooting Professional Services Account Management Data Center Cloud Computing Customer Satisfaction Hardware Team Leadership Atm Networks Business Analysis Servers Computer Hardware Call Centers Technical Support Analysis Software Installation Cisco Technologies Customer Service Integration Outsourcing Cross Functional Team Leadership Product Management Telecommunications It Service Management Program Management Security Service Management Sla Project Management Pre Sales Crm Direct Sales Retail Key Account Management Business Intelligence Operations Management Finance Saas Business Development Team Building Time Management Change Management

Scott Mcgrath Education Details

Frequently Asked Questions about Scott Mcgrath

What company does Scott Mcgrath work for?

Scott Mcgrath works for Hitachi Vantara

What is Scott Mcgrath's role at the current company?

Scott Mcgrath's current role is North America Senior Region Director - Customer Service and Support - Hitachi Vantara.

What is Scott Mcgrath's email address?

Scott Mcgrath's email address is sm****@****ncr.com

What schools did Scott Mcgrath attend?

Scott Mcgrath attended The Ohio State University, West Georgia Technical College.

What skills is Scott Mcgrath known for?

Scott Mcgrath has skills like Management, Service Delivery, Vendor Management, Sales Operations, Process Improvement, Managed Services, Solution Selling, Troubleshooting, Professional Services, Account Management, Data Center, Cloud Computing.

Who are Scott Mcgrath's colleagues?

Scott Mcgrath's colleagues are Neesha Samsathuneesa, Izabela Kosela, Rene Geserick, Pulla Reddy Yerasani, Azmiruddin Zaapar, Joseph Kasprzak, Sachin Gaykar.

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