Scott Harmon Email & Phone Number

Tennessee, United States

Memphis, Tennessee, United States

As Senior Sales Manager, I oversee Corporate Group Business, Association Group Business, Non-Profit Group Business, Tour Group Business, Entertainment Group Business, Corporate Negotiated Rates, and Local Negotiated Rates. I am responsible for soliciting and securing new business within the market, developing and implementing sales and marketing plans, increasing room night production YOY, and shifting share from our comp set. I participate in weekly revenue strategy calls and sales team meetings. My daily tasks include prospecting, soliciting, and qualifying new accounts by reviewing daily reservations in OnQ and/or participating in outside sales calls, conducting site visits, entertaining clients, and attending industry events. I am also responsible for reviewing the Kalibri Labs reports, responding to RFPs via OnQ Solicitation Management, Lanyon, MeetingBroker, TourConnection, and CVENT, and serve as a member of the Management team. The Central Station Hotel houses 123 guest rooms and over 9000 sq ft of meeting space.

Memphis, Tennessee, United States

As Corporate Sales Manager, I oversaw Corporate Group Business, Association Group Business, Corporate Negotiated Rates, and Local Negotiated Rates. I was responsible for soliciting and securing new business within the market, developing and implementing sales and marketing plans, increasing room night production YOY, and shifting share from our comp set. I participated in weekly revenue strategy calls and sales team meetings. My daily tasks included prospecting, soliciting, and qualifying new accounts by reviewing daily reservations in OnQ and/or participating in outside sales calls, conducting site visits, entertaining clients, and attending industry events. I was also responsible for reviewing the Kalibri Labs reports, responding to RFPs via OnQ Solicitation Management, Lanyon, MeetingBroker, and CVENT, and served as a member of the Managment team. I achieved 100%+ goals: Q4 2021, Q1 2022, Q2 2022, Q3 2022, Q4 2022, Q1 2023, Q2 2023, Q3 2023, Q4 2023, and Q1 2024. Our sales team was awarded the #1 Sales Team for Valor Hospitality Q2 2022 and Q3 2022. I was awarded the Sales Employee of the Year for 2023 for the Memphis Hospitality Alliance Stars of the Industry. I was awarded the Sales Rockstar Award for being the #1 Sales Manager for Valor Hospitality for Q1 2024. The Central Station Hotel housed 123 guest rooms and over 9000 sq ft of meeting space.

Memphis, Tennessee, United States

As Director of Sales and Marketing, I was responsible for managing the overall sales and marketing efforts for the hotel to meet or exceed the budgeted goals, by increasing the occupancy and ADR in an effort to maximize total revenue. I was responsible for selling and marketing the hotel to prospective guests, individuals, groups, and companies through oral presentations, email solicitations, and cold calling. I actively participated in hotel management, revenue management, and guest service recovery. We had weekly Exec team meetings, revenue calls, and scheduling meetings. My daily tasks included assisting with the hotel breakfast, transporting guests to/from the Airport and Graceland on the hotel shuttle, and assisting at the front desk with guest check in/check out, reservations, pre-authorizations, service recovery, and more. On a daily basis I would also prospect and solicit new business, review the TravelClick Demand 360 Hotelligence report, review account production via OPERA, respond to RFPs via Lanyon, participate in outside sales calls, conduct site visits, entertain clients, detail proposals, draft contracts, coordinate meeting space rental, prepare BEOs, and represent my property at industry events throughout the city. This property housed 85 guest rooms and 1000 sq ft of meeting space.

Memphis, Tennessee

As Director of Business Travel, I was responsible for selling and marketing my hotel to prospective companies which required business travel for their employees through oral presentations, email solicitations, and face to face meetings. I was responsible for increasing transient room night production by gaining new accounts and retaining existing clients. I was also required to develop and implement marketing plans and sales strategies to achieve these sales and revenue goals. My daily tasks included prospecting new accounts, soliciting new businesses in the market, reviewing the TravelClick Demand 360 Hoteligence report, reviewing account production via MRDW, responding to RFPs via MARRFP, qualifying new Corporate Negotiated Rate accounts by reviewing daily reservations in LightSpeed, participating in outside sales calls, conducting site visits, and entertaining client lunches. I achieved 100%+ goals for Q4 2019. This property housed 600 guest rooms and 16000 sq ft of meeting space.

Memphis, Tn

As BT/Corporate Sales Manager, I was responsible for soliciting and securing new business within the market, developing and implementing sales and marketing plans, increasing room night production YOY, and shifting share from our comp set. My daily tasks included prospecting and soliciting new accounts by reviewing daily reservations in OnQ and/or participating in outside sales calls, conducting site visits, entertaining clients, and attending industry events. I was also responsible for reviewing the TravelClick Demand 360 Hoteligence and Knowland reports, responding to RFPs via OnQ Solicitation Management, Lanyon, and MeetingBroker, qualifying new Local Negotiated Rate accounts, and preparing weekly production reports to track my activities. I served as Complex Sales Manager for both the DoubleTree Memphis-Downtown as well as the Hampton Inn Memphis Beale Street from June 2016-March 2017. I managed the sales efforts for the Business Transient, Corporate Group, Tour and Travel, Entertainment, and Government market segments until the Sales team was restructured in March 2017. I achieved 100%+ goals: Q1 2017, Q4 2017, Q1 2018, Q1 2019. The Hampton Inn housed 120 guest rooms and 1000 sq ft of meeting space, and the DoubleTree housed 280 guest rooms and 7000 sq ft of meeting space.

Greater Memphis Area

As a Multi-Property Sales Manager I was responsible for soliciting and securing new business and preparing and presenting business reports for 2 properties simultaneously. On a day-to-day basis I responded to RFPs and inquiries from potential clients seeking sleeping rooms, meeting space, catering, etc. I also set rates, negotiated contracts, developed marketing and promotional materials for sales calls, and prepared weekly sales overviews for management/leadership meetings for both properties. In April 2016 the Area Director of Sales position was vacated, so I was asked to take on the additional duties and obligations of that role from April-June 2016, serving as the Acting Area Director of Sales. These additional duties included developing and implementing new sales and marketing plans, forecasting, and budgeting. Together these properties housed over 250 guest rooms and over 1300 sq ft of meeting space.

7905 Giacosa Place Memphis, Tn 38133

As Sales and Marketing Coordinator I worked directly with the Director of Sales to create business partnerships with local companies and book transient and group travel. On a day-to-day basis I recorded group business accounts, negotiated group sales, distributed rate letters, detailed proposals and contracts, and coordinated meeting space rental and banquet food sales. I prepared notes and projected group business charts for weekly staff meetings, created promotional materials for the hotel, and helped manage our social media pages. During my employment, I was awarded Employee of the Month on 3 occasions: February 2012, November 2012, and July 2013. From February-June 2012, I worked with the Front Desk team as lobby host, guest registration, and reservations before transitioning to Sales and Marketing Coordinator full-time. This property housed 126 guest rooms and over 1000 sq ft of meeting space.

Bachelors Of Science In Business Administration Management, Human Resources Management / Hotel, Restaurant, And Tourism Management

Activities and Societies: Delta Sigma Pi, Carolina Productions As a student in the Darla Moore School of Business at the University.

High School, Business

Activities and Societies: FBLA, DECA, Beta Club, Master Class Orchestra, District 5 Honors Orchestra, Cello Choir I graduated from Irmo.