Scott Woods Email & Phone Number

Toronto

Business Systems Analyst at Ontario Health (Cancer Care Ontario). In the complex, data-driven world of healthcare, I:• partner with program, analytics, and clinical professionals to produce lucid and accurate business and technical solutions• achieve successful results via an unwavering focus on stakeholder and end user needs• make clear communication my #1 priorityA pivotal voice in multiple successful health- and quality-focused implementations, and a strong advocate of patient-first values and principles. Programs and products I've supported include: Quality Management Partnership (QMP), eClaims, Gastrointestinal Endoscopy (GI Endo), CAR-T Cell Therapy, Radiation Therapy Imaging, and more. Recently employed tools/methodologies include: Agile, Azure Dev Ops (formerly Team Foundation Server), Workday, Yammer/MS Teams.

Toronto, Canada Area

Manager of call centre, providing critical technical support for financial disclosure systems. Intensely people-focused, with a zest for creating customer-friendly knowledge database tools.

Toronto

Expert-level application analyst for financial disclosure system. Translated user needs into plain language business requirements, and provided system education (via walk-throughs and presentations) to executives, clients, and customers.

Developed test plans and test cases by aligning with business requirements; provided application training to testers; escalated and tracked system bugs; presented test results analysis for final client approval.

333 Yonge St., Toronto

Go-to music expert in Canada's largest retail music outlet; managed and mentored dozens of staff, assisted thousands of customers with their purchases, boosted the HMV brand through hard work and a limitless passion for pop music.