Scott Woods Email & Phone Number

Toronto

• Business Systems Analyst at Ontario Health (Cancer Care Ontario). In the complex, data-driven world of healthcare, I:
• partner with program, analytics, and clinical professionals to produce lucid and accurate business and technical solutions
• achieve successful results via an unwavering focus on stakeholder and end user needs
• make clear communication my #1 priorityA pivotal voice in multiple successful health- and quality-focused implementations, and a strong advocate of patient-first values and principles. Programs and products I've.

Toronto, Canada Area

Manager of call centre, providing critical technical support for financial disclosure systems. Intensely people-focused, with a zest for creating customer-friendly knowledge database tools.

Toronto

Expert-level application analyst for financial disclosure system. Translated user needs into plain language business requirements, and provided system education (via walk-throughs and presentations) to executives, clients, and customers.

Developed test plans and test cases by aligning with business requirements; provided application training to testers; escalated and tracked system bugs; presented test results analysis for final client approval.

333 Yonge St., Toronto

Go-to music expert in Canada's largest retail music outlet; managed and mentored dozens of staff, assisted thousands of customers with their purchases, boosted the HMV brand through hard work and a limitless passion for pop music.