Responsible for increasing financial education to the public. www.moneyadviceservice.org.uk

Various interim and self employed roles throughout this period includingDebt Management Company - Debt DissolversWill Writing ServiceConsultancy for IFAReferrals for lending to sub-prime brokers

Joined start up organisation as their first employee. Specialising in the placement of credit and consumer finance industry professionals from collections / recoveries managers, credit analysts, credit underwriters, litigators, insolvency and credit managers. Grew portfolio of clients in first year taking on major new business resulting in the growthof the business with me having a team of people working for me.

Responsible for main flagship branch in the South East including agencies and satelite officesAchievementsTurnaround of underperforming branch with poor controls from unsatisfactory to good audit in 3 monthsIncreased revenue across all KPI's ( Mortgages, Savings, Investments and Customer Satisfaction )Embedded a high performing culture uncompromising on standardsIncreased staff satisfaction results

Jonied as an Account Manager and over the course of 6 years moved into Branch, Senior Branch Management and then into Area/Regional Management with responsibililty for £50M of receivables across 8 branches in London and the South East with an FTE of around 50AchievementsSwift Turnaround of underperforming branches reducing arrears levels, increasing sales and exceeding targetsFull ownesrship of regional P&LSeveral people developed and promoted into management rolesGained reputation for turning around underperforming non audit compliant branches to profitable business units with reduced bad debtExcellent collection ratesExcellent people retention ratesOver achievement against P&L targets

Delivering Mortgage AdviceMortgage underwiritngBranch Manager DesignateReferral to IFA'sNetworknig with local Accountants, Solcitiors, Surveyors and Brokers