Scott Schaefer Email & Phone Number

Leveraged Active Directory and Group Policy to deploy, update and/or deny software on endpoints, user account management, create and assign security groups, and drive maps group policies. Implemented the NinjaOne platform to manage all Windows endpoints. Reduced onboarding process from 5 hours to 2 hours, designed and maintained aggressive patching policies. Upgraded security by replacing antivirus software with Bitdefender Endpoint Security Tools, significantly reducing vulnerabilities. Conducted ongoing performance tuning, hardware upgrades, and resource optimization for various systems, including Hyper-V hosts used for software training environments. Set up and configured remote offices, providing network support and ensuring seamless connectivity across locations. Documented processes and procedures to ensure consistency and repeatability, improving team efficiency.

Bay St Louis, Mississippi, United States

Led network security initiatives, including the deployment of VMware Carbon Black EDR for enhanced threat detection and response. Improved Active Directory management and implemented advanced security measures to protect critical systems. Redesigned legacy folder sharing using Active Directory security groups and drive maps group policies. Administration and fine-tuning of network and storage/compute infrastructure. Developed and maintained comprehensive documentation for all critical infrastructure components and procedures. Upheld financial goals with effective budgeting and resource management. Coordinated with vendors and stakeholders to support hardware and software migrations. Provided senior-level support to IT analysts on Active Directory, Group Policies, Office 365, and other critical enterprise applications.

Slidell, Louisiana, United States

Supported an enterprise server & storage infrastructure with over 300 Windows and Linux virtual servers, 2000 virtual desktops, 24 Cisco UCS hosts and 5 EMC SANs. Utilized Active Directory Certificate Services to issue and revoke certificates for software applications. Supported two vCenter environments – server cluster and VDI cluster. Coordinated with vendors and represented infrastructure team with software and hardware migrations. Helped establish a vulnerability scanning and remediation procedure, fine-tuned security patching procedures. Performed regular OS patching, upgrading administrative tools and utilities, and optimizing system resources (CPU, memory, disk), monitoring of critical backup infrastructure.

Bay St. Louis, Ms

Directed IT operations across multiple county facilities, implementing scalable network solutions and leading disaster recovery efforts. Established a budget, helpdesk ticketing system, patch management system, onsite and offsite backup/recovery, Architected and installed a new hyperconverged server cluster at the Emergency Operations Center, linked 6 County buildings with 1GB fiber using existing network hardware and routing through one firewall while decommissioning 2 firewalls. Negotiated and managed vendor contracts to improve IT service delivery and reduce costs. Supported 24/7 operations and emergency response teams, ensuring business continuity in disaster recovery situations.

Bay St. Louis Ms

Architected and deployed network, storage, and compute infrastructure. Directed IT operations with a focus on system security, network infrastructure upgrades, and disaster recovery solutions. Configured and maintained systems and network components, including firewalls, storage systems, and server clusters. Developed a comprehensive patch management system and fine-tuned resource optimization procedures to enhance performance.

Bay St. Louis, Ms

Gulfport, Ms

Managed DIA circuits and routers for all remote sites. Assisted with administration of Iseries 520. Assisted with the design, deployment, and management of the LAN/WAN. Built servers, desktops, and laptops as needed. Fielded general helpdesk calls.

Bachelors Of Science, Management Information Systems

Management Information Systems, General