Scott Nagle

Scott Nagle Email and Phone Number

Experienced Operations Director @ Byte Success Marketing
charlotte, north carolina, united states
Scott Nagle's Location
Marshall County, West Virginia, United States, United States
Scott Nagle's Contact Details

Scott Nagle personal email

Scott Nagle phone numbers

About Scott Nagle

I am a multicultural Contact Center Executive who believes learning is a lifelong experience which should, in turn, be used to turn around and educate and empower others. Holding more than 6 certifications in Medicine, Law, Project Management, Contract Negotiation, Conflict Resolution, Six Hats Thinking Method, ISO Auditing and Six Sigma, I leverage those in the areas of Operations, HR, Quality Assurance, Training, Client Services, Vendor Management and Business Intelligence. My history of employee satisfaction is well known in the industry, as my historical attrition numbers reflect. The ability to quickly read people coupled with my steadfast ethics and transparency of procedure create a leader who people are eager to gather around and bring out their best. I have worked closely with government departments and officials bridging the gaps to insure the environment is supportive of the business while creating a support system insuring longevity of the industry and methods of giving back to the local area though multiple CSR efforts. Believing in truth, one set of rules and that people get behind those who they believe in, I understand the spotlight is always on and enjoy performing under the pressure of start-ups or turn-arounds.Specialties: All Aspects of Call Center Operations ★ P&L ★ Strategic Planning & Execution ★ Project Management ★ Quality Assurance ★ Outsourcing Contract Negotiation ★ Customer Satisfaction & Retention ★ Outbound Sales / Inbound Customer Service ★ Vendor Relations & Management of Outsourcing Companies ★ Technology Evaluation & Implementation ★ New Product Implementation ★ Start-up & Seat Growth ★ Troubleshooting ★Leadership Development ★ Large Labor Forces and Large Seat Call Centers ★ Shared Center Services ★ Philippine Culture ★ Process Improvement ★ Attrition ★ CRM ★ HR Collaboration

Scott Nagle's Current Company Details
Byte Success Marketing

Byte Success Marketing

View
Experienced Operations Director
charlotte, north carolina, united states
Website:
bytesuccess.com
Employees:
33
Scott Nagle Work Experience Details
  • Byte Success Marketing
    Sales
    Byte Success Marketing Jul 2014 - Present
    Virtual
  • Callshaper, Llc
    Sales Manager
    Callshaper, Llc Oct 2016 - Oct 2017
    Virtual
  • Manila Results
    Director Of Operations
    Manila Results Mar 2013 - Sep 2013
    Pasig, Philippines
  • Global Contact Services
    Country Manager | Client Services | Site Director
    Global Contact Services Apr 2002 - Mar 2013
    Eastwood City, Philippines
  • Global Contact Services
    Board Director
    Global Contact Services Dec 2010 - Feb 2013
    Ncr - National Capital Region, Philippines
    Engaged in decision making that dictated business direction.
  • Xmm
    Inbound Sales & Vendor Manager
    Xmm Feb 2002 - Sep 2002
    Greater Atlanta Area
  • Sykes Enterprises, Incorporated
    District Quality Assurance Manager (Ict Group Aquired By Sykes)
    Sykes Enterprises, Incorporated 1998 - 2002
    Pennsylvania

Scott Nagle Skills

Management Leadership Leadership Development Operations Management Customer Satisfaction Business Development Program Management Crm Start Ups Process Improvement Account Management Project Management Customer Experience Quality Assurance Troubleshooting Conflict Resolution Inbound Marketing Business Planning Strategic Planning Vendor Management Financial Services Healthcare Sales Customer Retention Contract Negotiation Six Sigma Contact Centers Procurement Team Management Lead Generation Retail Outbound Client Services Staff Retention Workforce Management Managing Director Product Launching Outsourcing Technology Evaluation Call Centers Bpo Telemarketing Human Resources Microsoft Office Team Building Team Leadership Customer Service Training

Scott Nagle Education Details

  • Ateneo Graduate School Of Business
    Ateneo Graduate School Of Business
    Six Sigma Green Belt
  • Wheeling Hospital School Of Radiogic Technology
    Wheeling Hospital School Of Radiogic Technology
    Radiologic Technology

Frequently Asked Questions about Scott Nagle

What company does Scott Nagle work for?

Scott Nagle works for Byte Success Marketing

What is Scott Nagle's role at the current company?

Scott Nagle's current role is Experienced Operations Director.

What is Scott Nagle's email address?

Scott Nagle's email address is na****@****ail.com

What is Scott Nagle's direct phone number?

Scott Nagle's direct phone number is +130487*****

What schools did Scott Nagle attend?

Scott Nagle attended Ateneo Graduate School Of Business, West Virginia University, Wheeling Hospital School Of Radiogic Technology.

What are some of Scott Nagle's interests?

Scott Nagle has interest in Social Services, Children, Environment, Education, Science And Technology, Animal Welfare, Health.

What skills is Scott Nagle known for?

Scott Nagle has skills like Management, Leadership, Leadership Development, Operations Management, Customer Satisfaction, Business Development, Program Management, Crm, Start Ups, Process Improvement, Account Management, Project Management.

Who are Scott Nagle's colleagues?

Scott Nagle's colleagues are Paul Cohamco, Melly Mel Justiniano, Roy Ace Lacsina, Nathan Poling, Leila Cueto, Riel Tesoro, Monette Mananquil.

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