Scott Poulin Email & Phone Number

Amherst, Ma, Us

Our office ensures the integrity and transparency of $122 billion in annual state expenditures and oversees payroll for over 93,000 employees biweekly, delivering dependable, secure, and innovative solutions across state agencies. Directing complex IT initiatives and driving collaboration on strategic projects that uphold Massachusetts as a leader in public sector technology. My focus is on operational excellence, policy collaboration, and stakeholder engagement to meet the highest standards in public service technology. With a keen understanding of risk mitigation, my work enhances transparency and trust while ensuring Massachusetts meets evolving technological needs.

Offer innovative, cutting-edge, and economically efficient platforms and AI-augmented services tailored for the education, healthcare and nonprofit sectors. With an emphasis on accessibility and value, the aim is to deliver exceptional products and services that meet the unique needs of these sectors.

Led a transformative overhaul of IT operations for a Series B fintech startup, achieving a 29.8% reduction in annual SaaS costs and enhancing cybersecurity with Microsoft Entra 2FA and SSO for over 40 applications. Developed a cloud-first, scalable infrastructure that supported remote work and fortified data compliance with AI-driven security solutions. Partnered with executive leaders to align IT innovation with strategic objectives, building a foundation for agile, secure growth.

Amherst, Massachusetts

Led transformative IT initiatives for UMass Amherst, managing infrastructure and security for New England’s largest public university. Represented IT in construction projects exceeding $365 million, optimizing AV, IoT, and Accessibility standards campus-wide. Spearheaded policy development, vendor management, and strategic resource allocation by aligning technology with institutional goals.

Springfield, Massachusetts

Designed and implemented the IT architecture for UMass Center at Springfield, leading a team in supporting advanced instructional technology and ensuring compliance with state and federal regulations. Fostered strategic partnerships with UMass Amherst IT to drive innovation, aligning technology enhancements with educational goals.

Belchertown, Massachusetts, United States

Trained and mentored varsity teams, fostering athletic excellence and team spirit. Recognized with the 2013 MIAA State Sportsmanship Award. Successfully organized annual fundraisers, amassing over $40K for cancer treatment between 2010-2019. Prioritized cultivating a growth mindset in students, underscoring invaluable life skills. Collaborated with media entities to amplify team achievements and bolster community engagement.

Belchertown, Massachusetts, United States

Chicopee, Ma

Outlined a 3-year IT roadmap, setting the direction for digital metamorphosis. Transitioned the corporation to Google Apps, Citrix and Veeam, enhancing operational agility and responsiveness. Implemented enhanced security protocols, introducing orchestration and automation, ensuring a resilient online presence marked by 99.99% domain uptime and the successful launch of a revamped CMS.

Southbridge, Ma

Jointly managed global domains, overseeing over 14,000 Active Directory users across the globe. Spearheaded the integration of Virtual Desktop Infrastructure with VMware, magnifying global accessibility. Diligently maintained top-notch security while effectively managing NetApp Backup in elite data centers.

Southbridge, Ma

Directed IT services across 14 sites, establishing and upholding stringent Service Level Agreements. Nurtured and guided a 15-member service desk team, instilling ITIL best practices. Ensured unwavering domain compliance, aligning operations with the stringent requirements of International Traffic in Arms Regulations (ITAR).

Southbridge, Ma

Devised a comprehensive disaster preparedness blueprint, ensuring business continuity even in adversities. Championed the company's maiden foray into VMWare server conversions, setting the foundation for more sophisticated virtualization in subsequent years.

Belchertown, Massachusetts, United States

Belchertown, Ma

Conducted in-depth assessments of software, hardware, and network vulnerabilities, notably for high-profile clients such as Microsoft Game Studios. Engineered tailored solutions for SMEs, anchoring their digital pivots. Engaged actively in business development, nurturing client relations and establishing firm ties at BNI meetings.