Scott Couch Email & Phone Number

Tucson, Az, Us

Salt Lake City, Utah, United States

Tucson, Arizona Area

Led Arizona plan efforts to improve member experience across all lines of business (Medicaid, Medicare & Marketplace).Led cross-functional teams to conduct root cause and other performance improvement best practices to decrease grievance and appeals, Medicare CTMs, quality measures and high level population health strategies. Consistent speaker and voice to community stakeholders, partners and contracted providers that focused on member experience and improving population health initiatives and engagement.

Tucson, Arizona Area

Tucson

Led the statewide efforts to improve population health across all populations served. Advocate for the culture of person centered care, highlighting the faces behind the data and putting people first: patients, staff and community partners. Directed improvements in healthcare technology, scaled up use of state healthcare information exchange utilization across the company. Led quality improvement projects that had a significant reduction in care gaps. Core competencies of this position:1) Synthesize real-time actionable data for the Executive Management Team and Regional/Program Directors to drive decision making2) Advise the Executive Management Team on alternative payment models and value based purchasing contracts3) Led continuous quality improvement focused on achieving the goals behind the principles of the "Triple Aim" (reduce health care costs, improve health outcomes, improve and enhance member experience and engagement).4) Cross-departmental collaboration: a. Information Systems; improve health information technology b. Network Development; ensure strong positioning for success under value based contracts c. Outpatient Services; promote a culture of integrated care coordination d. Quality Management; policy, procedure and workflow development e. Finance; capture accuracy of value based purchasing and incentive payments f. Training & Development; provide new employee and continuous education on value based purchasing and quality driven integrated care Project Director/Principle Investigator, SAMHSA Primary and Behavioral Health Care Integration (PBHCI) grant-Oversight of all PBHCI activities to ensure compliance and meeting objectives, including: budget management ($400,000/year--$1.6million/total budget), project implementation, evaluation and deliverable submission.Project Lead, AHCCCS Targeted Investment Program grant-Ensured milestone accomplishments

Tucson, Arizona Area

Tucson, Arizona Area

Formerly Assurance Health & Wellness

Tucson, Arizona Area

Formerly Assurance Health & Wellness

Tucson, Arizona Area

Formerly Assurance Health & Wellness

Tucson, Arizona Area

Formerly Assurance Health & Wellness

Tucson, Arizona Area

Formerly Assurance Health & Wellness

Bucharest, Romania

Assessed the validity and strength of the Child Protection Index for ChildPact and World Vision Romania. Strengthened the index by teaseing out what the lived experience is for the populations they support and ways to hold government and civil service accountable.

Tucson, Arizona Area

• Enhanced treatment using patient-centered and outcome-driven principles• Assisted members in securing a variety of social services• Provided members with crisis intervention, outreach, and follow-up services• Performed initial intake, diagnosis, and service planning to address client needs• Maintained member records in accordance with agency and funding source requirements• Provided community outreach and education regarding program servicesCertifications• CPR/First Aid• Mental Health First Aid

◊ Department of Social Welfare, Cape Coast Metropolitan Head Office•Facilitated an interdepartmental meeting focused on the monitoring of day care centers •Created the foundation for the sustainable collaboration between government officials to monitor and regulate day care centers by proposing the creation of an Assembly sub-committee•Streamlined and organized NGO and day care center databases•Conducted on-site social investigations of NGOs and day cares centers to ensure responsible organizational practices◊ Sankofa Children’s Home and School•Mentored under-privileged children•Taught a variety of subjects to students (2-20 years old) with varying degrees of educational experience•Co-organized and co-directed the ProWorld Impact Project•Restructured and managed the content of Sankofa’s website

Tucson, Arizona Area

Tucson, Arizona Area

Tucson, Arizona Area

Master'S, Development Practice

Activities and Societies: Master's in Development Practice Association - GPSC affiliated - President and Founding MemberMaster's.

Bachelor Of Arts (B.A.), Sociology