Scott Richardson Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

London Area, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

• Managed comprehensive administrative tasks, including delivering presentations, supporting/supervising young people, and ensuring events are delivered effectively.
• Facilitated short/long-term projects and one-off events by offering support, encouragement, and advice to prospective students and families and supporters.
• Offered information, advice, and guidance about the university, student life, application process, and student finance by visiting schools and colleges and representing the institution at higher education fairs.
• Oversaw and led groups of participants and improved their engagement in workshops, presentations, discussions, and project work, both on and off-campus.
• Accomplished quality service by managing queries, resolving issues, and fostering congenial relationships with all stakeholders.

London, United Kingdom

• Enabled improvements across gold market transparency by analysing and reporting changes in monthly price and volume of trades.
• Introduced processes to boost customer service by managing the development of CRM using Microsoft Dynamics.
• Enhanced stakeholder engagement by maintaining user accounts on the CRM system and ensuring contact details are updated.
• Attained superior client service while serving as the main point of contact for general enquires and client relationship management.
• Tracked and monitored business accounts payable and receivables by managing monthly bank account reconciliation.