Scott Richardson Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

London Area, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

• Managed comprehensive administrative tasks, including delivering presentations, supporting/supervising young people, and ensuring events are delivered effectively. • Facilitated short/long-term projects and one-off events by offering support, encouragement, and advice to prospective students and families and supporters. • Offered information, advice, and guidance about the university, student life, application process, and student finance by visiting schools and colleges and representing the institution at higher education fairs.• Oversaw and led groups of participants and improved their engagement in workshops, presentations, discussions, and project work, both on and off-campus. • Accomplished quality service by managing queries, resolving issues, and fostering congenial relationships with all stakeholders.

London, United Kingdom

• Enabled improvements across gold market transparency by analysing and reporting changes in monthly price and volume of trades.• Introduced processes to boost customer service by managing the development of CRM using Microsoft Dynamics.• Enhanced stakeholder engagement by maintaining user accounts on the CRM system and ensuring contact details are updated. • Attained superior client service while serving as the main point of contact for general enquires and client relationship management.• Tracked and monitored business accounts payable and receivables by managing monthly bank account reconciliation.