Scott Vanordstrand Email & Phone Number

Boulder, Colorado, United States

Broomfield, Co

Department Manager: Day to day supervision of IT support and helpdesk teams enhancing and building stable processes while coaching and growing team members and empowering individuals. Manage multiple simultaneous projects and priorities to meet deadlines. Track, manage, report, monitor and escalate projects and requests.System Manager: Maintain Windows server roles and services, update and maintain user access and security. Exchange, Active Directory, O365, Sharepoint, Azure AD, Federated hybrid, IIS, File servers, Print Servers. VMWare Vsphere and ESXi – create, modify and maintain virtual machine environment. NetApp – maintain network storage including VM disks, file shares and LUNs.Technical Support: Provide high level support to all end users in which I identify, research, and resolve technical problems while providing best practices recommendations and solutions. Document, track, and monitor problems within company ticketing system ensuring timely resolution. Report on support trends, application concerns, resource requirements and performance. Remotely administer user desktops, software installs, and upgrades.Leadership: Build and maintain relationships with business unit leaders and team members throughout the organization creating collaborative feedback mechanisms regarding organizational IT needs.Software Support: Windows OS, Mac OS, iOS, Office, Office 365, SAGE/MAS as well as various custom applications and desktop tools. Hardware and software support of proprietary software including Point-of-Sale.Hardware Support: Install and configure desktop, laptop, telephony, and peripherals. Maintain end user device inventory and proactively recommend needed upgrades complying with standards.Purchasing: Coordinate with vendors and outside consultants to recommend and purchase solutions appropriate to users’ needs.Training: Proactively develop and provide application and desk-top training to end users.

Colorado Office

Management: Managed direct reports in team environment imaging, provisioning, deploying and supporting 650+ workstations. Developed self-sufficient solutions driven team doubling our tech support response times and reducing call volume 50% year over year.Systems Administrator: Hands-on repair of workstations including implementation and analysis of software installation, troubleshooting and hardware repair. Wrote and deployed MSSQL and Windows batch files and scripts.Project Manager: Served as liaison between workstation users and software providers analyzing problem areas, providing solutions, and coordinating information and requests of enhancements. Application support lifecycle includes procurement, system analysis, implementation, quality assurance and maintenance.Wireless Communications: Managed operation of wireless access point communications including 4G LTE and future wireless standards. Created configuration and deployment plans to ensure best practice standards were met for security and reliability. Additionally, managed company issued iPads/iPhones.Solutions Provider: Programed user interface coordinating between my tech team and field operations for highest level of user experience. Analyzed and recommended software and hardware solutions for companywide deployment.Research and Development: Software beta tester reporting findings back to software development team. Created, tested and implemented new workstations, based on R&D, for operations.Trainer: Instructed Tech Support team on hardware/software repairs on Windows and Mac OSX systems. Trained staff on setup and operation of POS workstations and specialized photo systems. Developed and wrote documentation and training materials supporting field operations.Technician: Quickly assessed location technical issues and performed repairs on Windows and Mac OSX workstations.

Denver, Co

Created, developed and taught curriculum in several subject areas including camera and lighting techniques. Formulated procedures for encoding/transcoding video and audio. Established cimetography program standards. Produced, directed, shot and edited projects from documentary films to corporate advertisements.

Denver, Co

300+ OS X computer lab support including servers, animation systems, non-liner editing systems and A/V support for students and faculty. Recommending, purchasing, installing, demonstrating, maintaining and technology purchases.Professional productions utilizing following systems:Camera experienceDSLR'sRedSony ProfessionalPanasonic ProfessionalEditing SystemsFCP 7FCP XAdobe Master CollectionAudioProToolsSoundtrack Pro

Denver, Co

Oversaw the implementation of Macintosh computer editing and special effects labs for students and faculty. Maintain these labs via network authentication and central server so students and faculty were able to access their accounts and utilize high-end labs. Additionally, in charge of maintaining the film equipment cage through a custom inventory system providing users with the ability to checkout film equipment. Taught technical courses in camera technique, cinematography and lighting.

Denver, Co

High Definition producer and cinematographer for local station series.Spirit of Colorado seriesTrains of the American WestSki: A Century of Colorado SkiingJewel of the Rockies

Denver, Co

Edited story segments from raw footage for award winning series 'Spirit of Colorado' which were then assembled into 1/2 hour shows. Additional work on sound post-production for 'Spirit of Colorado' 1/2 hour shows.

Denver, Co

Edited segments and packages for nightly newscast utilizing both linear and Avid systems.

Lawrence, Kansas Area

Extensive videography production support of reality tv, network news shows, cable shows and foreign television.NBC NewsABC NewsRTL GermanyHallmarkInside EditionEntertainment TonightHardcopy

Greater Seattle Area

Daily news shooter gathering a wide range of stories for CBS network and local affiliate news. Regularly sent on assignment as photojournalist.

Anchorage, Alaska Area

Daily news gathering for local NBC affiliate in one of the most spectacular places on earth, Alaska!

Richmond, Virginia Area

Shot daily news segments, ran live truck and shot live shots as well as shot speciality entertainment segments.

Pocatello, Idaho Area

Shot and edited daily news segments.