Scott V. Email & Phone Number

Experienced Analytics Operations professional with a track record of delivering high-quality data and reporting solutions to support business decision-making. Adept at managing end-to-end analytics projects, from data gathering and cleaning to reporting and visualizations. Proficient in utilizing a variety of data analytics tools to extract insights from large and complex data sets. Strong organizational and project management skills, with a focus on delivering results on time and within budget. Excellent communicator with the ability to effectively present technical information to both technical and non-technical stakeholders. Committed to staying current with the latest trends and technologies in the analytics operations field.• Develop and maintain enterprise reporting, self-service solutions, internal analytics, presentation and visualization• Provide management and oversight of the company’s objectives and key results through OKR goal setting framework• Form close working relationships with other Senior Executives and Non-Executives to assist in the development and execution of key business strategies and operations• Review and identify opportunities for simplification, standardization and automation as well as improve efficiency by eliminating non-value-added work• Work closely with business partners to understand their objectives and build reports/dashboards in Tableau that provides insight and recommendations. (Over 30 Tableau dashboards created)• Investigate key business problems through quantitative analyses of utilization and health care data to discover patterns, identify trends, and uncover new predictive indicators

Greater Philadelphia Area

Greater Philadelphia Area

Skilled in digital marketing strategy and analytics, with extensive proficiency in tools like Tableau, Google Analytics, Double Click, and Microsoft Excel to deliver comprehensive reports. Noteworthy achievements include enhancing efficiency through innovative Tableau dashboards, Excel templates, and Access queries. Expertise encompasses detailed data analysis, strategy optimization, and reporting for both internal teams and valued clients. Successfully managed project status reports for an internal analytics division and served as a key intermediary between Project Management, Development, and Media Ops units. An adept synthesizer of media campaign data, drawing insights and offering recommendations to influence the behavior of target demographics, notably healthcare professionals and patients. Committed to driving transformative digital strategies.• Worked extensively with Tableau, Google Analytics, Double Click and Microsoft Excel to provide comprehensive reporting • Increased efficiency by redesigning and creating Tableau dashboards, Excel templates, and Access queries• Prepared detailed analysis, optimizations, and reporting for internal teams and clients• Designed, executed, and managed project status report for internal Analytics team• Functioned as a direct liaison between Project Management, Development, and Media Ops departments• Synthesize media campaign data available into insights/recommendations about the success of our programs in transforming the behavior of our target audience (healthcare professionals, patients/prospects, or a combination of the two)

Greater Philadelphia Area

Proficient in optimizing business processes within operations, pricing, customer service, and management domains. Demonstrated expertise in handling New York retail account enrollments, addressing production challenges using Zendesk, and creating custom reports for improved transparency. Adept at validating communications via Microsoft SQL Server, Excel, and proprietary energy tools. Actively oversees incidents on diverse web and desktop platforms, ensuring timely resolution and streamlined request handling.• Assisted operations, pricing, customer service, and management with day-to-day business operations• Processed and canceled enrollments for oncoming New York retail accounts• Submitted, resolved, and managed day to day operations production issues in Zendesk ticketing software• Developed a custom production issue report which provided improved visibility and communication to the operations, customer service, and management teams• Validated correspondence letters using Microsoft SQL Server, Excel, and proprietary energy software• Monitored multiple web and desktop applications incidents, issues, and request

Pennsauken, New Jersey

Experienced in closely collaborating with technical teams to drive ERP implementation progress. Notably developed and documented instructional procedures for the MIS and new email system. Managed an impressive $100,000 monthly inventory within the ERP system. Played a key role in shaping the framework of the CRM, and oversaw security setup, user configurations, and workstation installations for the entire team. Offered critical user support during transitions to new email, accounting, and MIS systems.• Work closely with technical contacts to coordinate and ensure progress with ERP implementation• Developed and documented over 8 instructional procedures on using the MIS and new email system• Processed and managed $100,000 of monthly inventory in the ERP system• Assisted management on developing the framework of the CRM• Set-up security, users, and physical workstations for all team members• Provided user support throughout transition of new e-mail, accounting, and MIS systems

Montgomery County

Experienced in managing accounts for a construction services and cabinet fabricating company, showcasing proficiency in leveraging Microsoft Excel to create templates for job pricing, quote letters, invoice letters, productivity reports, material pricing, and cabinetry cut lists. Proven expertise in guiding clients towards optimal product choices and efficient scheduling. Successfully implemented workman's compensation, general liability insurance, and streamlined payroll services. Demonstrated leadership by supervising teams of 3-5 members across residential and commercial job sites. Holds a specialization in Corian and laminate countertop fabrication, coupled with cabinetry refinishing, underscoring a comprehensive understanding of the industry.• Manage all accounts for a construction services and cabinet fabricator company.• Developed Microsoft Excel templates for job pricing, quote letters, invoice letters, productivity reports, material pricing and cabinetry cut list.• Advised clients on best value products and schedules• Implemented workman's compensation, general liability insurance, and payroll service.• Supervised a team of 3-5 employees on residential and commercial job sites.• Specialized in Corian and laminate countertop fabrication and cabinetry refinishing.

Bachelor'S Degree, Business Administration And Management, General

Education record

Participated in a 3 month intensive course to enhance advertising, presentation, and team-building skills, culminating in a pitch.