Sandra Reyes Email & Phone Number

Austin, TX, US

Austin, Texas Metropolitan Area

- Manage the entire project lifecycle, guiding it from inception to completion. This includes, strategic planning, scoping, budgeting, facilitating internal and client briefings, establishing timelines, conducting client presentations, and overseeing production.- Lead cross-functional teams in seamlessly executing creative projects, fostering collaboration.

Round Rock, TX

- Coordinate requests for creative reviews, organize training sessions, facilitate consults on creative items and work side by side with designers and account managers on a daily basis- Review marketing assets, including print/digital advertising and social media assets; videos, mobile app interfaces, internal marketing materials (posters, etc.); customer.

Austin, Texas Area

- Managed web design projects purchased by eCommerce clients. Upon initiation of the project, client calls were conducted to efficiently synthesize project information and accurately establish project scope.- Created tasks, strategies and organized priorities to carry out designs according to client specifications. Implemented and managed project changes.

Austin, Texas Area

Provided technical support to customer product and service inquiries via telephone, CRM ticket and internet chat in order to meet designated service levels.

Austin, Texas Area

Greeted patients upon their arrival and assisted getting them checked in and filling out any necessary paperwork. During peak hours, my role was integral in assisting with bringing patients back to prep for their exams and direct them to the necessary exam area. Maintained open communication with both the patient and the clinic staff regarding wait times.

Austin, Texas Area

Greeted and assisted patients with the check in process, retrieving all necessary documents, insurance and payments as applicable.Coded diagnostic exams using ICD-9 medical coding for billing purposes.

Austin, Texas Area

Effectively trained new employees on the applicable software to ensure diagnostic exams were scheduled accurately and successfully. Medical terminology was also taught so as to be able to document patient's appropriate medical history during the scheduling process.Overlooked a scheduling team of approximately 20 persons, conducting QA on all the exams.

Austin, Texas Area

Worked directly with doctor’s offices and/or insurance companies to obtain the necessary diagnostic exam insurance approvals. This included researching patient medical history and diagnosis' to submit the appropriate ICD9 codes for authorization.

Austin, Texas Area

Consistently met required metrics by effectively scheduling patients for various diagnostic studies. Acquired medical terminology was used to ensure patient data was accurately documented so as to result in a safe and successful exam.

Austin, Texas Area

Oversaw the issuance of accurate Transparency and Professional Standard documents including, but not limited to invoicing, policy review and transmittal letters.