Sandra Reyes Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

- Manage the entire project lifecycle, guiding it from inception to completion. This includes, strategic planning, scoping, budgeting, facilitating internal and client briefings, establishing timelines, conducting client presentations, and overseeing production.- Lead cross-functional teams in seamlessly executing creative projects, fostering collaboration among design, marketing, and technical teams, to achieve project milestones and successful deliverable handover.- Support and drive marketing efforts for Dell Global Brand campaigns and projects leveraging a diverse array of channels including Out-of-Home (OOH), print, digital, and social media platforms.- Cultivate and maintain a positive and efficient working relationship with both internal and external clients and vendors through effective communications, positive attitude, agile workflows and shared objectives alignment.- Manage high visibility, upper funnel projects with multiple stakeholders, providing strategic creative guidance and solutions while meeting demanding deadlines to ensure successful campaign launch and client satisfaction. - Ensure consistency and adherence to company brand standards, processes and policies for all campaigns and projects.

Round Rock, Tx

- Coordinate requests for creative reviews, organize training sessions, facilitate consults on creative items and work side by side with designers and account managers on a daily basis- Review marketing assets, including print/digital advertising and social media assets; videos, mobile app interfaces, internal marketing materials (posters, etc.); customer presentations; logo requests, etc.- Revise/edit brand guidelines and content on the site to reflect additions, changes to brand policies- Report on site analytics, including top issues, common questions, site usage, etc.- Interact with team members as needed to collaborate and agree on counsel in challenging brand review situations.

Austin, Texas Area

- Managed web design projects purchased by eCommerce clients. Upon initiation of the project, client calls were conducted to efficiently synthesize project information and accurately establish project scope.- Created tasks, strategies and organized priorities to carry out designs according to client specifications. Implemented and managed project changes and interventions when necessary.- Collaborated with internal designer and development team members to ensure deliverables were provided within the given project cycle time frame.- Evaluated deliverables and assessed results in order to highlight project successes and areas of improvement.

Austin, Texas Area

Provided technical support to customer product and service inquiries via telephone, CRM ticket and internet chat in order to meet designated service levels.

Austin, Texas Area

Greeted patients upon their arrival and assisted getting them checked in and filling out any necessary paperwork. During peak hours, my role was integral in assisting with bringing patients back to prep for their exams and direct them to the necessary exam area. Maintained open communication with both the patient and the clinic staff regarding wait times, special preparations and any other potential issues.

Austin, Texas Area

Greeted and assisted patients with the check in process, retrieving all necessary documents, insurance and payments as applicable.Coded diagnostic exams using ICD-9 medical coding for billing purposes.

Austin, Texas Area

Effectively trained new employees on the applicable software to ensure diagnostic exams were scheduled accurately and successfully. Medical terminology was also taught so as to be able to document patient's appropriate medical history during the scheduling process.Overlooked a scheduling team of approximately 20 persons, conducting QA on all the exams scheduled to ensure accuracy. Performed monthly call training as part of the schedulers performance metrics and provided constructive feedback based on their results.Worked with special case patients to schedule more complicated, in-depth diagnostic exams as requested per their specialists office.

Austin, Texas Area

Worked directly with doctor’s offices and/or insurance companies to obtain the necessary diagnostic exam insurance approvals. This included researching patient medical history and diagnosis' to submit the appropriate ICD9 codes for authorization.

Austin, Texas Area

Consistently met required metrics by effectively scheduling patients for various diagnostic studies. Acquired medical terminology was used to ensure patient data was accurately documented so as to result in a safe and successful exam.

Austin, Texas Area

Oversaw the issuance of accurate Transparency and Professional Standard documents including, but not limited to invoicing, policy review and transmittal letters.