Robert S. Email and Phone Number

Managed property claims from insurance carriers across a multi-state regionPhysical claim investigation for a variety of causes of loss including wind, hail, fire, smoke, weight of ice/snow.Prepare files in Xactimate and Symbility and carrier-specific claim management systems.Worked on multiple large and mid-size catastrophe events including Hurricane Irma, Hurricane Florence and Hurricane Michael.Handled personal and commercial property insurance claims.

We provide local Commercial Businesses and Property Managers with Emergency Disaster Plans to restore properties quickly that will minimize business interruption, downtime and revenue loss.Rainbow Restoration is a commercial property damage restoration company that is part of a international network of resources. We provide fire & smoke damage cleanup, water damage cleanup, mold remediation, content pack out/cleaning/storage, structural cleaning, trauma cleanup, COVID cleaning, and odor control services. Our expertise is handling large losses and insurance claims.

The Senior Account Executive role is a strategic and consultative sales role focused on government, education and strategic accounts across the Western United States. Fatbeam focuses on delivering gigabit fiber optic services to rural and mid-sized communities where connectivity options may be limited or cost prohibitive.This position is responsible for the preparation and submission of all RFP responses and contract negotiation with school districts and municipal organizations.On a per-mile basis Fatbeam has been very successful in adding fiber customers, and is a leader within the Pacific Northwest and Rocky Mountain regions for providing connectivity to communities otherwise under-served by traditional telecom companies.

The Account Executive II position is a consultative field sales position within our Business Class commercial sales team. Focusing primarily on government and enterprise accounts in the Mountain West region the position designs, develops and provides sales presentations to prospective clients.This position is responsible for RFP opportunities and government bids, as well as helping guide enterprise projects from the proposal stage to service delivery. IRR and ROI modeling was used for construction projects including securing internal approvals and associated ROE documents.

The Insurance Support Representative acts as proactive agency support and resolves service related complaints, billing related issues, review phone related cancellations and policy reinstatement. Through customer and agency initiated requests this position is responsible for preparing quotes on existing policies, upgrading coverage, and adding additional policies for existing customers.The ISR is also responsible for providing agency and internal support on Travelers software and systems, counseling customers and agents on underwriting eligibility and policy coverage.

Process medical cases quickly and accurately from hospitals located across the country, and coordinate images and reports to radiologists located globally.Liaise with hospitals to resolve problems related to specific cases or general technical problems. Coordinate with IT department for operational issues.Document issues that arise and ensure smooth workflow transition in a 24/7 work environment located in three countries. Supervise staff both locally and remote virtual staff.Training courses in leadership, management and staff developmentCreate and update reports with analytics for staff and physician production.Numerous monthly awards for accuracy and increased volume.

Residential and commercial real estate in the Spokane, WA area.

Working in the master control center I supervised the broadcast of PBS stations in Spokane, Pullman, and the Tri-Cities. We also managed several local cable stations and a satellite uplink for a Canadian cable company. I also worked as the technical director during live productions and fundraisers.

Worked in the newsroom editing news footage for the 5 p.m. and 11 p.m. newscast. Also worked on some live events including the State-B Basketball Championships.

Worked in the sports department and handled scores and stories for smaller high schools in the region and wrote occasional feature stories. Also freelanced for papers across the state during State-B.

Covered sports for local high schools in three counties and Eastern Oregon University. Wrote daily sports and feature articles, photographed local sporting events, and contributed news and general feature stories during summer months. Wrote a column about local education issues.