During my time at HP, I filled a dual role of supporting legacy Poly engineer services, as well as migratingdata from those services to similar resources in the HP cloud.I was the lead sysadmin for two Gitlab servers, two of the Gerrit servers, three of the Artifactory servers,two of the Nexus servers, and three of the Jenkins servers, as well as many of the support instances forthose servers.My role involves making sure these servers are up to date, functional, and are operating at optimalefficiency. In order to do this, I regularly interface with the VMWare management team, Cybersecurity, and Network Infrastructure teams to ensure users are able to access the data in a way that is fast, reliable, and secure.My secondary role was the migration of data out of these systems into similar and dissimilar systems in the HP Cloud. This required me and my team to develop several new procedures to schedule peopleresources, coordinate timelines with release schedules, identify the data that required migration, andexecute the actual migrations. For the servers that I am in charge of, this represented terabytes of data and hundreds of person-hours. I am proud to say that despite every roadblock that was placed in front of us, we successfully hit our goals and completed the migrations assigned to us.

Worked as the lead sysadmin of multiple source code management and software development tools,including: Gitlab, Jenkins, Artifactory, Sonarqube.Worked closely with many different teams within engineering to supply best-in-class service, from planningfor their operational needs, to delivering the tools and services they needed in their development andproduction networks.Developed team-internal scripts and tools for automating configuration management, SLOC reporting, etc.Worked with tools like ELK Stack and SQL to gather usage metrics across many different servers.Initiated data-retention and geo-failover programs within our group to further protect against servicedowntime and data loss.Spearheaded cutting-edge build automation projects, optimizing CI/CD pipelines and reducing deploymenttimes.Streamlined build processes, leading to substantial efficiency gains. Collaborated with cross-functionalteams to enhance system reliability and performance across multiple platforms.

I currently own the Jenkins build server and build scripts for the Real Presence WebSuiteproject, and lias with the dev team to enable new features to be added to existing softwarepackages.When I took over responsibility for the CloudAXIS build process, I inherited a disorganized,non-scalable system that relied heavily on multiple servers, all with local Python code forvarious tasks.The system was being modified daily to keep everything working as thedemands on it changed.In the time since I have taken ownership of the process, I haveimplemented a streamlined build process that has reduced the overall buildtime for the project by 50%.By moving nearly 100% of the configuration that the Pythonscripts were handling into source control, I have made it possible to both quick modifyand/or scale the build environment as the needs of the development team change.Additionally, I have added to the process automated unit testing at the beginning of thebuild process and automated feature testing at the end of the process, leading to a higherrate of successful, working builds.

In this role, it is critically important to work closely with the development teams to gain a deep understanding of how the CloudAXIS servers interact with each other and with other Polycom infrastructure. By doing this, I become one of the main points of contact on the team for other Polycom teams, from development, to support, to sales, for information about CloudAXIS and assistance with deploying the systems internally and to customer sites. I also work closely with the documentation and training teams, supplying them with critical information about how to deploy and use the CloudAXIS solution.As one of the main points of contact for the CloudAXIS team, I am able to troubleshoot many issues that arise in the field without having to involved the developers, giving them additional time to work on developing new features for our customers.

Work with the QA team to perform initial sanity testing and as needed functionality testing of new builds in preparation to hand off to the main team in India.Work with the Test Automation team to develop and implement Selenium test framework for testing of web based interfaces.Spec, manage, and maintain CloudAXIS team test and dev network topology and hardware. Tasks involve setting up Windows and Linux servers, configuring switches/firewalls, and working with VMWare vSphere 5.1 and ESXi. Assist with maintenance of Amazon AWS services and internet certificates for CloudAXIS teams.

As sole QA engineer on projects for the past 4 years, tasked with Pre-Alpha, Alpha, Beta, Release, and Patch software testing. Daily tasks involve generating and implementing test plans for all new features in each new software release. Responsible for verifying fixed bugs and supplying final sign-off on release products. Practical knowledge of the complete WiFi deployment lifecycle, from planning and survey, to 24/7 security and performance monitoring, to OSI Layer 1, 2, and 3 analysis and troubleshooting. In depth use of protocol analyzers like Wireshark and AirMagnet WiFi Analyzer, as well as assisting in the development of a proprietary decode engine, have lead to a great understanding of the IEEE 802.11 spec.Have at different times worked on all major areas of an office network to simulate different environments for testing, including: routers and access points (most major brands), switches (Cisco, HP, Extreme), WLAN controllers (Cisco, Meru, Aruba), Radius servers (Cisco), certificate servers (MS), Windows and Linux network service servers (for DHCP/DNS and Active Directory).Drove internal QA push to automate more testing to better leverage existing resources as testing task load increased. Personally drove to accomplish this through Python script automation.Highly experienced working with Tech Support engineers as well as customers to resolve field issues quickly and to the customer’s satisfaction.Provided training to new engineers, Tech Support and sales personnel, as well as to customers.

As sole QA engineer on projects for the past 4 years, tasked with Pre-Alpha, Alpha, Beta, Release, and Patch software testing. Daily tasks involve generating and implementing test plans for all new features in each new software release. Responsible for verifying fixed bugs and supplying final sign-off on release products. Practical knowledge of the complete WiFi deployment lifecycle, from planning and survey, to 24/7 security and performance monitoring, to OSI Layer 1, 2, and 3 analysis and troubleshooting. In depth use of protocol analyzers like Wireshark and AirMagnet WiFi Analyzer, as well as assisting in the development of a proprietary decode engine, have lead to a great understanding of the IEEE 802.11 spec.Have at different times worked on all major areas of an office network to simulate different environments for testing, including: routers and access points (most major brands), switches (Cisco, HP, Extreme), WLAN controllers (Cisco, Meru, Aruba), Radius servers (Cisco), certificate servers (MS), Windows and Linux network service servers (for DHCP/DNS and Active Directory).Drove internal QA push to automate more testing to better leverage existing resources as testing task load increased. Personally drove to accomplish this through Python script automation.Highly experienced working with Tech Support engineers as well as customers to resolve field issues quickly and to the customer’s satisfaction.Provided training to new engineers, Tech Support and sales personnel, as well as to customers.

Responsible for following the sales cycle from lead generation to customer delivery, including cold calling, meeting customers to determine project requirements, BOM generation, PO generation, design follow-up, and deliverables inspection. Responsible for maintaining company customer database, assisting with shipping and receiving, and tracking industry developments for lead generation. Assisted with customer tech support from previously completed orders. Required working knowledge of PCB layout and industry recognized automated test equipment, including but not limited to Teradyne, Agilent, and Credence.