Senior Credit Assistant Specialist
CurrentCustomer Risk Assessment: Engage with delinquent or high-risk customers to secure payments and identify underlying reasons for delinquencies, enhancing fraud detection and prevention strategies.Co-Founder and Innovator: Co-founded CVL Recovery in Kennesaw, Georgia, playing a key role in its development and implementing innovative solutions to tackle financial fraud and improve recovery processes.Collaborative Payment Negotiations: Work positively with customers to establish… Show more Customer Risk Assessment: Engage with delinquent or high-risk customers to secure payments and identify underlying reasons for delinquencies, enhancing fraud detection and prevention strategies.Co-Founder and Innovator: Co-founded CVL Recovery in Kennesaw, Georgia, playing a key role in its development and implementing innovative solutions to tackle financial fraud and improve recovery processes.Collaborative Payment Negotiations: Work positively with customers to establish repayment plans or settlements, solving complex billing issues, and ensuring compliance with regulatory standards.Performance Excellence: Consistently achieve key performance indicators, including capture rate and complaint documentation standards, by applying meticulous attention to detail and a proactive approach to risk management. Show less