· Manage projects for the Digital Creative Team to support domestic and international product launches, toolkits, collaborations, campaigns across multiple marketing channels, sales and site updates for Morphe, M2, Jaclyn Cosmetics, Born Dreamer, and r.e.m. beauty· Streamline project submission process in Wrike by creating consistent blueprints to reflect SLAs for tasks/projects, establishing new forms, implementing features for efficiency, and creating project completion reports by LOB

• Manage projects for the Brand team, including projects for the corporate website, global marketing and sales collateral, trade shows and other key events, such as Executive Symposium, Analyst Day, Insurance Forum and Connections (user conference) – highlight for FY20-21: corporate rebranding, while supporting three key product releases and virtual Connections• Collaborate with key stakeholders to evaluate project requirements, and transform specs, milestones into a project plan• Evaluated project management tools, worked to implement and on-board team/company on Adobe Workfront • With Workfront and processes, increased on-time delivery from 72% to 93% within first year of implementation. FY22 on-time team best: 91%.• As Workfront admin, work with stakeholders/IT to troubleshoot user/software issues, streamline internal workflow processes, executive/management reporting and system/user enhancements

• Led a global team of web producers who produced/uploaded site content, managed internal reporting and quality assurance testing of investor relations websites on three platforms• Measured overall team productivity via staffing models and KPIs for individual contributors • Continued to support key company products, including investor relations websites, dynamic stock quote images, interactive annual reports• Conducted UAT for CRM migration - ensured workflows and reporting specs are met• Managed two queues - one for QA testing, the other for content and processing client cancels; Q1 2017, the team completed 232 cases with a 99% on-time/accuracy rate• Created new content and QA processes for web platform and CMS migration - wrote test scripts, document deviations, recorded training sessions• Collaborated with consulting company to ensure QA processes align with company standards for website platform migration • Coordinated/maintained department software licenses for Adobe Creative Suite and BrowserStack• Evaluated BrowserStack (a cloud-based, cross-browser testing tool), and drove through company legal software procurement process and vendor on-boarding • Agency-like project management processes • Promoted from Senior Site Producer to Manager

• Drove developers to deliver quality projects on time, improve bug reporting processes through JIRA/CRM and provide final approval for bug fixes• Executed test scripts for 3 supported website CMS/platforms - UAT, cross-browser/mobile compatibility• Provided strategic guidance and subject matter expertise to managers to deliver a more efficient and effective product experience to clients• Worked with multiple vendors to deliver accurate, on-time reports and website content to clients• Supported key company products, including investor relations websites, dynamic stock quote images• Managed after-hours website launch support team

• Managed a domestic and global team of front end web developers, QA and XML specialists• Collaborated with internal teams to define best practices and streamline intra-team workflows; ensured on-time project delivery, website bug identification/fixes• Produced multiple projects for investor and public relations sites for public/private companies; key clients included Altria (redesign), United Continental Holdings, Inc. (merger, redesign)• Collaborated with internal teams to define best practices and streamline intra-team workflows• Partnered with sales to increase competitive client conversions with pre-sales activity - conducted client calls to explain value of services and answer questions about the process

• Executed test scripts to determine the quality and usability of client sites on multiple browsers and platforms• Provided management with insights on key improvement areas and KPIs for individual contributors through an automated bug reporting process and a home-grown database application • Collaborated with internal teams to define best practices and streamline intra-team workflows; ensured on-time project delivery, website bug identification/fixes• Tops Awards – created QA bug reporting database• Promoted to Front End Web Development Manager

• Coordinated and produced multiple investor relations (IR) and public relations (PR) websites for public and private companies in various industries at any given time – with projects in varying stages of completion• Consulted with clients to ensure technical project requirements were met, from conception to launch• Ensured seamless code and style integration between client’s corporate and IR sites• Team lead for new site features – XBRL for SEC filings, printer-friendly websites, share this page; worked with product development team ensure project requirements/implementation met client needs; UAT for site features and technology releases• Supported account managers by answering clients’ technical questions; monitored internal help queues and assisted with troubleshooting website and product issues