Sam Devonport-Dimock Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Bondi, New South Wales, Australia

I joined one hat Lola’s Level 1 to assist with the opening of the restaurant, future openings and head up the reservations department of the restaurant. Based off site at The Tea Room QVB I had to ensure excellent communication with the restaurant to ensure a smooth restaurant service. - Handle all incoming restaurant enquiries via phone and email - Organise specific requests for VIP guests - Deliver high quality customer service to ensure good brand representation - Liaise with restaurant management in regard to all bookings and requests- Back end administration of the online booking system (NowBookIt)- Assist the marketing manager with development for speciality in house events (Melbourne Cup, New Year’s Eve etc.)- Menu development for group bookings and special events - Organisation and back end set up of restaurant online booking system (NowBookIt) for new venue scheduled to open May/June 2022

The Blue Room Bondi

Based in The Blue Room Bondi within Bondi Surf Bathers Life Saving Club as the establishing Venue Manager for the venue opening. As I was opening this new venue I was responsible for establishing relationships with our existing beverage suppliers and being responsible for those accounts. This venue was focused on corporate and private events with a capacity of up to 100 seated and up to 150 cocktail style.- Lead a team of up to 20 wait and kitchen staff- Development of all FOH policies and procedures for successful event delivery- Liaise with the venue sales manager and in-house event coordinators in relation to all events- Assisting the sales team in conducting site inspections, client meetings and developing custom event proposals to meet client needs- Staff management, including rostering, forecasting and budgeting in partnership with senior management.- Stock control, stocktake and all ordering for all FOH required stock, this included maintaining positive relationship with a wide scope of suppliers.- Recruitment and on going development of new staff members- Responsibility for all licensing and covid19 compliance within the venue

The Tea Room, Queen Victoria Building

After my time as Assistant Restaurant Manager at Gunners' Barracks, I was offered the opportunity to move across to Grand Pacific Group's flagship venue, The Tea Room at The Queen Victoria Building. With a capacity of up to 220 seated guests, The Tea Room is the second largest of the Grand Pacific Group venues- Successfully managed a-la-carte services in excess of 350 covers (up to 800 covers on special evnt days, such as Mothers' Day) with a team of up to 20 floor staff at any one time.- With a focus on customer service due to the nature of the venue I ran all larger weddings (150 pax and above) and majority of VIP events, both corporate and private - First point of contact for all clients of the day of event

Gunners' Barracks

Based in Gunner Barracks in Mosman this heritage listed venue can seat up to 120 pax with a focus on weddings and small private events that run alongside restaurant service.- Manage up to 17 wait staff including rostering- Place beverage orders with suppliers - Banking of cash sales - First point of contact for all clients of the day of event

Long Reef Golf Club