Sudipto Bhattacharya

Sudipto Bhattacharya Email and Phone Number

Global Leader in Travel and Hospitality Helping Customers from Transition to Transformation | Principal Director - Restaurant Services Portfolio @ LTIMindtree
Sudipto Bhattacharya's Location
Kolkata, West Bengal, India, India
Sudipto Bhattacharya's Contact Details

Sudipto Bhattacharya personal email

n/a
About Sudipto Bhattacharya

Sudipto is a seasoned executive, outcome focused, with a growth mindset, having 20+ years of versatile experience in understanding customer problems, driving and designing solutions for customers which resulted in transformative value for them. He wore many hats over past two decades and shaped, led / managed engagements right from winning the deal to lead the transition to stabilize delivery and finally to transformation on multiple occasions, measurable through CSAT, people satisfaction, portfolio OKRs, delivery excellence SLAs / KPIs, financials / P&L, continuous improvement and innovation. Sudipto is a global leader, and travels across continents based on the need of the engagement to drive success in the entire lifecycle of engagement. He has been instrumental in setting up Restaurant Services practice in his current organization. He is an avid technologist and acts as an advisory to customers to solve business problems with right technical capabilities.o Sudipto led overall solution strategy and helped bag multiple pursuits worth $40-50Mil each in Quick Service Restaurant (QSR) and Airlines domain – 5 net new in hospitality, 2 net new in Real Estate / Facilities,1 net new in Airlines and more than 100% consistent delivery led growth for all existing customers managed by him on an average . o He created Customer mindshare (VP, CXO) in client interactions during proposal defense, actively crafted the solutions and developed winning partnerships through horizontals and strategic alliances. o During execution, Sudipto led hostile transitions from the front, being on the ground, for 200+ application suite / end to end Digital application takeover for Global brands. o He led teams (200-600 FTEs) comprised of Deliver Directors, Solution Architects, Delivery / Engineering Managers in areas of Digital Transformation, Core Modernization, End to end IT outsourcing, Contact Center transformationand Data Engineering to drive business value for engagements ($15-$60 Mil per year). o He anchored solution architecture (hyperscaler based microservices as backend with digital frontend and iPaaS as middle tier), strategy and execution of future ready solutions for multiple brands.o Sudipto himself is a domain and systems expert in Restaurants, along with knowledge in Airlines, Car Rental from his past experiences.

Sudipto Bhattacharya's Current Company Details
LTIMindtree

Ltimindtree

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Global Leader in Travel and Hospitality Helping Customers from Transition to Transformation | Principal Director - Restaurant Services Portfolio
Sudipto Bhattacharya Work Experience Details
  • Ltimindtree
    Principal Director
    Ltimindtree Sep 2023 - Present
    India
  • Ltimindtree
    Sr. Director Program Management
    Ltimindtree Apr 2023 - Sep 2023
    Kolkata, West Bengal, India
  • Ltimindtree
    Program Director
    Ltimindtree Nov 2022 - Apr 2023
    Kolkata, West Bengal, India
  • Mindtree
    Program Director | Digital Transformation In Travel Technologies
    Mindtree Sep 2021 - Nov 2022
    Kolkata, West Bengal, India
  • Cognizant
    Senior Digital Transformation Program Manager
    Cognizant May 2021 - Sep 2021
    India
    Leading a Digital Transformation program aimed at Cloud Contact Center transformation having multiple parallel system implementations and integrations including CRM and other external products for a leading US based Retailer. Responsible for,# resolving the interdependencies between the moving parts of the programs# creation of a program roadmap that can maximize the business value# orchestrating between teams and align them with the common vision# tracking and reporting progress to executive leadership # collaborating with all external product vendors and get alignment on the roadmap as well as track execution
  • Cognizant
    Engagement Portfolio Manager For Delta Air Lines
    Cognizant Jan 2019 - May 2021
    Kolkata Area, India
    I was responsible to lead the account having overall 600+ FTE across multiple Digital Transformation and Enterprise Application initiatives. Was accountable, # for leading the transformation of services progressively into more managed outcome driven model from traditional T&M while focusing on the shift to digital strategies for the customer# for managing a Digital Transformation in Airlines MRO domain leveraging digital twins# for managing high velocity development of Delta's flagship mobile app in SAFe Agile# for managing a digital transformation of Crew Management system in distributed Agile# for managing 24X7 SLA based production support and continuous improvements for SAP HR and Payroll corporate application# for managing a digital transformation of In-Flight supply chain logistics from disparate outside vendors to in-house# for managing Business Process Automations across portfolios leveraging RPA Blue Prism# for continuous service improvements, delivery process excellence and innovations as a culture# for workforce enablement and up-skilling to digital technologies# for account revenue forecasting and P&L# for hiring professionals for the account and mentoring / training them
  • Cognizant
    Managed Services Program Manager For Mcdonald'S
    Cognizant Jul 2016 - Jan 2019
    Kolkata
    I was responsible and accountable to manage the engagement right from the deal stage as solution architect (one of the biggest win in the BU); to manage the transition of 200+ applications in multi vendor scenario; to setup the steady state governance and delivery office (300+ FTE); and finally pivot towards digital transformation. In the course of engagement, was accountable ,# for architecting the solution by studying the application trends / data in the bid phase and draft the proposal response# for transition management of 200+ enterprise applications starting from transition planning, execution and finally steady state governance setup# for maintaining all the service levels# for continuous improvement and automation of services to drive benefits back to the customer# for managing a digital transformation of the Sales system for the client from legacy mainframe technologies to cloud native responsive, high performant Java application leveraging Agile methodologies and DevOps# for hiring professionals for the program and mentor / train them# for program revenue forecasting and P&L
  • Cognizant Technology Solutions
    Delivery Manager For Enterprise Holdings Inc.
    Cognizant Technology Solutions Sep 2011 - Aug 2016
    Kolkata Area, India
    I was the delivery manager for one of the world's leading car rental holding company. Responsible and accountable for,# End to end delivery management and account P&L# Program management for Mobile app modernization, # Digital transformation of Car share, Rideshare and Truck Rental platforms to modern technologies.# Own the deals and responsible for the growth of the account. Delivered a growth from 0 to 220 associates across 3 delivery locations in 3 years.# Business development activities in the BU level
  • Cognizant
    Technical Solutions Architect For Nuco2
    Cognizant Apr 2009 - Aug 2011
    I was a technical lead and later solution architect for a leading beverage carbonation company in US for developing a B2B integration between their ERP system (JD Edwards) and other upstream, downstream and external systems (banks) to process and pay the purchase orders / invoices leveraging EDI data format.Microsoft SQL Server and Biztalk Server
  • Cognizant
    Technology Specialist For Cendant Corporation
    Cognizant Aug 2004 - Apr 2009
    I worked for one of the largest travel and hospitality umbrella customer having different business units for hotels, real estate, car rental, travel intermediary. My job initially was to develop and enhance their financial system and the BI, Analytics platform. I moved to USA during the split of the customer company into multiple business units for each domain and worked with each of those business units at onsite to implement the financial and analytics solution customized to the need of each BU.Microsoft technologies (.NET), DW BI, Cognos, SQL Server, Data Architecture, Performance tuning

Sudipto Bhattacharya Skills

Requirements Analysis Software Project Management Requirements Gathering Soa Project Management Pmp Sdlc Global Delivery Solution Architecture Agile Methodologies Project Governance Service Delivery Management Pre Sales Asp.net Business Analysis Management

Sudipto Bhattacharya Education Details

Frequently Asked Questions about Sudipto Bhattacharya

What company does Sudipto Bhattacharya work for?

Sudipto Bhattacharya works for Ltimindtree

What is Sudipto Bhattacharya's role at the current company?

Sudipto Bhattacharya's current role is Global Leader in Travel and Hospitality Helping Customers from Transition to Transformation | Principal Director - Restaurant Services Portfolio.

What is Sudipto Bhattacharya's email address?

Sudipto Bhattacharya's email address is su****@****ahoo.in

What schools did Sudipto Bhattacharya attend?

Sudipto Bhattacharya attended Jadavpur University, Jadavpur University, St. Xavier's College, Rahara Ramkrishna Mission.

What skills is Sudipto Bhattacharya known for?

Sudipto Bhattacharya has skills like Requirements Analysis, Software Project Management, Requirements Gathering, Soa, Project Management, Pmp, Sdlc, Global Delivery, Solution Architecture, Agile Methodologies, Project Governance, Service Delivery Management.

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