Sudipto Bhattacharya Email & Phone Number

Sudipto is a seasoned executive, outcome focused, with a growth mindset, having 20+ years of versatile experience in understanding customer problems, driving and designing solutions for customers which resulted in transformative value for them. He wore many hats over past two decades and shaped, led / managed engagements right from winning the deal to lead the transition to stabilize delivery and finally to transformation on multiple occasions, measurable through CSAT, people satisfaction, portfolio OKRs, delivery excellence SLAs / KPIs, financials / P&L, continuous improvement and innovation. Sudipto is a global leader, and travels across continents based on the need of the engagement to drive success in the entire lifecycle of engagement. He has been instrumental in setting up Restaurant Services practice in his current organization. He is an avid technologist and acts as an advisory to customers to solve business problems with right technical capabilities.o Sudipto led overall solution strategy and helped bag multiple pursuits worth $40-50Mil each in Quick Service Restaurant (QSR) and Airlines domain – 5 net new in hospitality, 2 net new in Real Estate / Facilities,1 net new in Airlines and more than 100% consistent delivery led growth for all existing customers managed by him on an average . o He created Customer mindshare (VP, CXO) in client interactions during proposal defense, actively crafted the solutions and developed winning partnerships through horizontals and strategic alliances. o During execution, Sudipto led hostile transitions from the front, being on the ground, for 200+ application suite / end to end Digital application takeover for Global brands. o He led teams (200-600 FTEs) comprised of Deliver Directors, Solution Architects, Delivery / Engineering Managers in areas of Digital Transformation, Core Modernization, End to end IT outsourcing, Contact Center transformationand Data Engineering to drive business value for engagements ($15-$60 Mil per year). o He anchored solution architecture (hyperscaler based microservices as backend with digital frontend and iPaaS as middle tier), strategy and execution of future ready solutions for multiple brands.o Sudipto himself is a domain and systems expert in Restaurants, along with knowledge in Airlines, Car Rental from his past experiences.

Listed skills include Requirements Analysis, Software Project Management, Requirements Gathering, Soa, and 12 others.