Samantha Baron Email & Phone Number

Colorado Springs, Colorado, United States

- Plan, execute and provide on-site support for all district special events by developing project plans/timelines and making strategic decisions in contract negotiation with vendors and community partners.- Coordinate advertising, marketing and internal communication budgets, and all associated media buys, including the financial reconciliation for all.

Colorado Springs, Colorado Area

- Develop and sustain relationships with transient and group clients as well as fellow employees by utilizing the Opera, Delphi, and SynXis systems to effectively accommodate guest room needs- Act as the liaison between the Sales Department, Rooms Division and Revenue Team in actively providing a line of communication for relevant information pertaining to.

Auburn, Alabama

- Develop and maintain relationships with transient and group clients as well as fellow employees by using the Opera, Delphi, and SynXis systems to effectively accommodate guest room needs.- Coordinate the hotel’s football package holder program to include the execution of contracts covering over two thousand room nights and over $1 million in revenue.

Auburn, Alabama

-Greeted guests and assisted them using the SMS computer system to make reservations, check guests into rooms, and process payments-Quickly and efficiently fulfilled guest requests and followed up to ensure satisfaction-Exercised written and verbal communication skills to promote customer retention and customer service by exceeding expectations-Reported.

Colorado Springs, Colorado

-Greeted guests and assisted them using the Citrix, Reserve, and WinPm computer systems to make reservations, check guests into rooms, and process payments-Compiled and analyzed data for more effective spending and to reduce waste-Quickly and efficiently fulfilled guest requests and followed up to ensure satisfaction-Exercised written and verbal.

Colorado Springs, Colorado

Promoted customer service by exceeding customer and employer expectations -Prepared room for guest bedtime by turning down bed, picking up room, and replacing used items including linens, towels, amenities, ice, organizing shoes, clothes, newspapers, etc.-Performed housekeeping duties exceeding established standards-Report any necessary.