Dynamic Workforce Analyst at Amwins, renowned for creating innovative workforce models that bridge divisions and drive cohesion. Elected to spearhead Power BI reporting initiatives, harnessing data to provide actionable insights. Leveraging project planning expertise, adeptly executing on creation of workforce models to optimize operations. Additionally, recognized for a focus on process documentation and training others on workforce processes, ensuring continuity and efficiency across the organization. Committed to driving synergy and efficiency in a rapidly evolving environment.

Experienced Telesales Sales Operations Analyst/Associate with expertise in optimizing sales processes, analyzing data, and implementing strategies to drive revenue growth. Proficient in leveraging technology and analytics to enhance efficiency and effectiveness. Skilled in expert Tableau reporting, developing insightful visualizations to inform decision-making. Passionate about identifying opportunities for improvement and delivering results in fast-paced environments.

Dynamic Associate Project Manager adept at business analysis and project management within the recruiting team. Skilled in ensuring data integrity, generating insightful reports on a weekly/monthly basis, and orchestrating agile sprints for high-volume recruiting. Mastered Tableau and SQL quickly to enhance analytical capabilities. Led initiatives resulting in the optimization of the recruiting timeline to a streamlined 6-week process, eliminating the need for paid job marketing and yielding significant cost savings.

Experienced Workforce Coordinator adept at orchestrating staffing and scheduling across diverse sales center locations spanning the globe. Proficient in harnessing the power of SQL querying for robust data analysis and implementing Excel reporting best practices. Additionally, adept at leveraging people analytics to optimize workforce strategies, enhance employee engagement, and drive performance. Skilled in ensuring seamless resource allocation to meet operational demands efficiently while fostering a collaborative and productive work environment. Passionate about knowledge sharing, I led weekly SQL and Excel trainings dubbed "Query Theory", fostering a fun, low-stress environment to share best practices and empower colleagues.