Sean Donovan Email & Phone Number

Providence, Rhode Island, United States

eMoney Advisor, LLC (“eMoney”) provides technology solutions and services that help people talk about money. Rooted in comprehensive financial planning, eMoney’s solutions strengthen client relationships, streamline business operations, enhance business development and drive overall growth.

Providence, Rhode Island, United States

I guided eMoney’s enterprise customers through our implementation process, from sales to launch. I designed optimal client experiences around key milestones while identifying & mitigating program risks. I defined feature requirements and collaborate with internal Product, Development, and QA teams to deliver valuable enhancements. As a member of the Implementation Center of Excellence, I defined and documented key procedures so our team can work more efficiently. I also took a lead role in the mentoring and onboarding of new members of eMoney's Program Management team.

Providence, Rhode Island Area

I served as the eMoney external lead for large data/user migration projects and implementations of new firms. Previously I led a migration project focused on a suite of portfolio management products that transitioned from Fidelity to eMoney. I aggregated customer feedback for evaluation by our product team and designed an onboarding process for new customers.

Quest Diagnostics acquired Provant Health at the end of 2018. During the subsequent transition, I led the migration project for what became the largest direct client in Quest's Employer Population Health division. I worked closely with Quest teams to ensure that platform configuration, data transfer and customer service capabilities met the expectations of this Fortune 25 customer.Quest Diagnostics is the nation’s leading provider of biometric screenings and related health-improvement solutions. With their solutions, organizations leverage screening insights to identify acute and chronic disease risks, empower better health and reduce healthcare spending. Quest touches the lives of more than 3.5 million adults and 4,400 employers each year with their health screenings.

Providence, Rhode Island Area

I directed multiple projects with a focus on the onboarding process for new comprehensive clients. By building strong customer relationships, I designed optimal solutions that balanced Provant Health's technical capabilities and customer expectations. Internally, I led multiple aspects of the operational integration resulting from the merger between Provant Health and Hooper Holmes.Provant Health's custom well-being programs were delivered to millions of people and consisted of assessment and awareness services (e.g. screening services, flu vaccinations), interventional and engagement services (e.g. coaching, lifestyle and condition programs) and SaaS solutions (e.g. wellness portal, incentive management). Program innovation, customization, and a comprehensive approach to managing health risks were the cornerstones of the organization.

Providence, Rhode Island Area

I helped build NC3 from the start-up phase into a profitable industry leader. Externally, I managed client relationships at multiple levels to understand how our work impacted multiple stakeholders in their organizations. My internal priorities included organizing and motivating the team to do great work for NC3's corporate customers. My work ethic and attention to detail put my team in the best possible position for success. I played a major part in the organization's growth from three clients to 75, and in an entrepreneurial environment that meant filling a lot of roles above & beyond my job description, from sales to HR to tech support.NC3 provides administrative support, logistics, and consulting related to multiple aspects of Talent Acquisition, including university relations, veterans recruitment, and new hire onboarding. Its base of Fortune 500 clients has included PepsiCo, JPMorgan Chase, Lockheed Martin, Dell/EMC, Aramark, Toyota, Whirlpool, and Monsanto.

Providence, Rhode Island Area

My client-facing responsibilities included analysis of data & metrics to evaluate recruiting success & diversity objectives. As part of national branding initiatives, I represented clients, including PepsiCo and Deutsche Bank, to faculty and campus leaders at universities across the country. Internally, I built out internal personnel & staffing models through a period of rapid growth. I also introduced and administered training materials to strengthen internal staff’s core competencies.

Bachelor Of Arts (B.A.), Economics

Activities and Societies: Chi Phi Fraternity

Education record

Certificate, Leadership Mastery

Key topics: • Setting strategic direction to achieve high-powered results • Using metrics to support sound decision-making • Developing.