👋 Hi there! With a robust background in Information Technology and Customer Support, I thrive on solving complex technical problems. Whether it's troubleshooting network issues or ensuring smooth operations through effective system management, I’m here to make tech work for you.In my role at Support.com, I handled over 30 remote support tickets daily, quickly resolving connectivity issues. My keen ability to quickly address concerns using tools like SSH has kept end-users satisfied and operational. As an IT consultant, I’ve successfully transformed hardware setups for various clients, conducting thorough IT audits to enhance their technological landscape.I bring solid experience from reputable organizations including DataSol, ServerVault, and EADS North America Defense Company. During my tenure at DataSol, I was the go-to tech expert for our largest clients, adeptly managing over 24 servers and supporting more than 600 users.In addition to my IT prowess, I also delve into graphic design, creating compelling visual content for small businesses and content creators. From logos to social media graphics, my designs are tailored to enhance brand identity and marketing efforts 🎨.I'm looking for opportunities where I can blend my IT expertise and creative skills. Let's make technology simpler and more efficient together. Feel free to connect with me here or drop me a message to explore potential collaborations.