Seamus Maher Email & Phone Number

Dunboyne, County Meath, Ireland

Portarlington, County Laois, Ireland

Responsible for creating and executing SEO & PPC campaigns by identifying strategic keywords, conducting comprehensive competitor analysis, and implementing on-page SEO techniques using tools like Semrush & Google Search Console.Responsible for designing and executing a broad range of design and marketing projects from initial concept through to print and delivery.Designing multiple forms of print assets such as price lists, product catalogues, customer fliers & yearly 150 page machinery catalogue. I create digital designs when required across our social media channels and websites. I design digital assets for social media posts & email campaigns. I monitor our social media channels including Instagram, Facebook, Linkedin and Tiktok for 7 different brands by responding to customer queries and posting engaging content. Responsible for managing the procurement process from start to finish with our printers,preparing PO’s and coordinating with suppliers to ensure timely delivery of printed materials. I am involved in the entire process here from requesting a quote for printing, generating the PO, designing, approving the design files for printing and organising the delivery of the goods and quality checking upon arrival.Designing and sending marketing emails using Mail Chimp but mostly I code html & css emails which are sent through our ERP system NetSuite.Completing Facebook ads & Google Ad PPC campaigns.I also maintain 4 brand websites keeping products updated and have experience in web design on Wordpress, Wix, Squarespace & Shopify.

Maynooth, County Kildare, Ireland

KYC completion specialist for a mandate of 6 teams.Advise case managers on relevant AML documentation required for all KYC submissions while recording and monitoring their progress from initial submission to final approval by the client.Closely check all AML documentation and complete related KYC submissions timely and accurately. Addressing the clients ‘hits’ on funders and collating the required information timely and professionally to push KYC submissions to approved status.Demand Letters - Instructing solicitors at various panel firms as to the content and type of demand letters required. Accurately populating the letters with the correct customer account information for processing internally and maintaining constant communication with case managers and panel firms to ensure the timely approval and delivery of the letters to the customer.Deed of Appointment - Instructing the panel firm to draft the DOA’s so they can be issued to a receiver to accept the appointment. Collate a pack of up to a dozen different documents to provide with the DOA for approval internally. Receiver Appointments- Communicate closely with receivers to complete conflict checks for various assets on individual cases and instruct the panel firm to generate the draft DOA. Once this has been processed internally, ensure the DOA reaches the receiver for execution. This is completed by constant communication with case managers, panel firms and the receivers themselves ensuring they have received all documentation required including title deeds, letters of validity and checklists. Monitor and process anywhere up to 50-100 open cases simultaneously.Manage the team mailbox while timely and professionally addressing clients’ requests. Unidentified payments and cash classification - Identifying the true owner of unidentified cash payments and allocating those payments to the correct customer accounts. Coaching and mentoring newly hired staff

Dublin, County Dublin, Ireland

Regularly updated trade deals received over the phone into the main shareholder register while maintaining accuracy and validating the information, and ensuring all prospectus requirements were met. Promptly contacted investors, through phone and email, when issues arose and found comprehensive solutions.Generated and shared timely and accurate hourly reports of all deal input with the fund managers to assist in reconciliation of daily trading.Developed selected clients’ daily account accruals reports and submitted them to the clients within the agreed SLA’s. Thoroughly reviewed and updated contract note reports before submission to clients Closely checked and entered fund prices to the main register daily. Ensured easier identification of investment breaches and reporting to client services by calculating 5% redemption levels for each currency. Managed the team mailbox while timely and professionally addressing clients’ requests. Leveraged outstanding communication and collaboration skills to build close working relationships with clients and client services while addressing clients’ requests, including audit requests, changes to clients’ contact and distribution details, and transfer processing.Trained and developed new staff to enable them to fulfil their potential and add value to the business.

Naas, County Kildare, Ireland

Provided excellent telephone customer services while maintaining customer accounts through money transfers, balance and transaction queries and credit card limit applications. Generated and submitted timely customer account statements. Maintained accuracy while performing worldwide funds transfers (SWIFT, Paylink and MT100). Coached and mentored newly trained staff.

Edinburgh, Scotland, United Kingdom

Demonstrated excellent inbound telephone sales expertise by prioritising needs, challenges, goals and interests of individual buyers. Adopted a consultative selling approach to identify and recommend tailored products that meet specific client requirements while focusing on exceeding their expectations for service quality.

Edinburgh, Scotland, United Kingdom

Employed exceptional leadership skills while supervising the day to day activities of a team of ten staffEffective Management of employee performance including appraisals, support, training and Mentoring2nd Checker for all team member Ensuring professionalism and high quality service is continually maintainedPreparation of relevant daily, weekly & monthly reports for senior managersAnticipating escalation and taking over difficult calls whenever required

Edinburgh, Scotland, United Kingdom

Constantly engaged with clients through the telephone while maintaining customer accounts by handling money transfers, balance and transaction queries and credit card limit applications.Employed exceptional leadership skills while managing the team, and acting as the primary contact for colleagues in the absence of the manager. Processed all international funds transfers through Paylink and SWIFT. Successfully seconded to areas of the business for 6 month period, including the Complaints Department and Administration Department. Collaborated with key players in managing the company complaints mailbox and facilitating the processing of complaints in line with FSA regulations, including investigation and resolution.

Professional Diploma In Social Media Marketing

Ba Degree In Graphic Design, Graphic Design

Professional-led training in Adobe Photoshop, InDesign, Illustrator, web-authoring, editorial design, photography, corporate identity.

Professional Diploma In Investment Fund Services, Financial Planning And Services

Subjects: Investment Fund Structures, Regulation and Taxation of Investment Funds.

Professional Certificate In Investment Fund Services, Financial Planning And Services

Subjects: Fund Accounting and Valuation, Custody and Registration, Legal and Regulatory aspects of Investment Funds