-Responsible for the setup, configuration, repair, moves/add/changes, and integration of new and existing computing hardware, software, networking, telecommunications, and other computer-related technologies and peripherals.-Communicate and document system builds, configurations and ongoing support procedures following ITIL v3 standards including Virtualization and Windows Server Administration, Network and Storage technologies.-Responded to and diagnose problems through discussions with users and level-1 agents while providing customer assistance with inquiries and problems regarding software, hardware & network operations. Commonly involving the use of problem management database and help desk systems such as Microsoft server, Remedy, Office 2013, Active Directory, SharePoint

•Installs, operates, and performs unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, antennas and associated equipment.•Analyzes BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit.•Installs, operates, performs strapping, restrapping, preventive maintenance checks and services, and unit level maintenance on communication security devices.•Operates and performs Preventive Maintenance Checks and Services on assigned vehicles. Installs, operates, and performs preventive maintenance checks and services on assigned power generators.•Supervises operations and assists team members in the installation and operation of multichannel line-of-site and tropospheric scatter communications systems.•Supervises, performs and assists team members in the performance of unit level maintenance on assigned communications equipment.•Requests logistical support.•Prepares input for statistical and other operational reports.