I started my journey with Ice Mortgage Technology upon the acquisition of Black Knight by ICE. My function at ICE Mortgage Technology is to help property and lending institutions solve problems and create efficiencies with best in class data and services.Ice Mortgage Technology includes services for the Title Insurance Industry, Investors, Lending Institutions, Loan Officers, Mortgage Brokers, and many more.

Having run my own small business and worked as a business growth strategist, my philosophy on client connection is simple: keep things relevant and provide value. An account strategist learns about a business, understands its needs and only offers products or services when there's a fit.I'm excited to work with Black Knight because they offer what I consider to be the best intersection of technology and service. This combination allows me to help financial service companies of all sizes realize their goals. My function at Black Knight is to connect organizations with the tools, training and tips needed to create sustainable growth. Some of our industry-recognized products/services include: -National taxes with industry experts in every county in the US-National land records access -Enhanced marketing for title that boosts engagement with realtors and lenders-Market Share reports to key on emerging trends and companies relevant to your geography-and much, much more.

At Kynetto, I am in charge of customer success and digital media/content management strategies. I emphasize creating and implementing pull campaigns via content and digital marketing while furthering customer relationships. Core responsibilities include: • In charge of key accounts and head of customer success management• Head of digital media and client marketing strategy• Implementation of sales funnels via click funnels• Creating relevant digital media/content management KPIs• Creation and implementation of marketing methodology and scheduling• Increasing client engagement and maximizing customer value (share of wallet)

Business development and presales responsibilities include creating relationships with key partners throughout North America, Latin America, Europe and Asia. Formulating quarterly revenue projections, negotiating multi-million dollar contracts and creating contractual agreements. Directly oversees cloud, consulting and customer support offerings. General responsibilities for any opportunity needing further exploration.Also oversees marketing direction including creation of sales materials, execution of sales events and digital/social media strategies. Maintains budgets across the business unit. Runs weekly or bi-weekly calls with each business unit to maintain continuity and keep the teams updated. • Substantial increase of organization’s total revenue including:o Increased Cloud/SaaS revenueo Increased functional support revenueo Increased partner channel sales o Implemented new contractual process o Responsible for staff augmentation and consulting practiceo Created RFP response library to provide via market research and competitive analysiso Participated in Go To Market strategy for proprietary productso Lead generation - both direct and through partner channels

After three promotions in six years, oversaw client services team at the national level. Hired and developed top-level talent while increasing the output of the incumbent teams. Personally opened and oversaw a new regional office. The client services team was responsible for account management, sales presentations, customer demonstrations, trainings, quality assurance, gap analysis, customer application and IT support.• Saved organization over $200,000 while beating migration date targets and maintaining peak customer satisfaction• Led a 12 person team of account managers responsible for over 3,000 accounts• Managed $1 million budget and forecasted annual spending within $1,000• Increased client engagement by 30% year over year with use of new client service platforms and efficient use of personnel• Directly oversaw 600+ legacy systems migrations which included the provision of change management, gap analysis, QA, batch processing, training and post-live support• Planned multiple meetings, including $150,000 weekend-long customer appreciation event

Made over 100 dials per day while working as an outsourced sales coordinator for American Express corporate cards. Territory expanded across the United States. • My appointments closed $5.1 million in new business for American Express• Proposals pitched to C-Level managers of companies ranging between $2 million and $2 Billion in annual sales