At Rae Realty Inc. since February 2016, I've honed my skills as a Customer Service Representative by delivering exceptional support through phone, email, and chat. I've built strong client relationships and ensured smooth interactions for a top-notch customer experience. My role also involved assisting a network of realtors, cold calling prospects, and booking 3–5 appointments weekly. This experience has sharpened my communication, client management, and sales skills, driving engagement and efficiency. #CustomerService #ClientRelations #SalesExpertise

As a Customer Sales Specialist at Evergreen Solar, I thrived in a dynamic sales environment, where building strong customer relationships was key. I mastered the art of understanding clients' needs and recommending tailored solar solutions that enhanced their energy efficiency. My role involved consistently exceeding service targets, ensuring prompt responses and top-notch satisfaction. I efficiently coordinated installation schedules, acting as the liaison between customers and installation teams to ensure smooth project execution. I also tackled service inquiries and resolved technical issues with expertise, driving seamless experiences from start to finish. This experience sharpened my skills in customer relationship management, sales strategy, and technical problem-solving. Proud to have contributed to Evergreen Solar’s mission of delivering quality solar solutions. #GoEvergreenSolar #EvergreenManufacture #SalesExcellence #CustomerSuccess