Sean Cassidy Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Washington, United States

Lead public facing UX research efforts for Federal Student Aid, working with internal and external teams on product, service, and customer experience improvements for millions of students, parents, and student loan borrowers. Manage a team of UX research contractors and support recruitment for user research, including leading recruitment efforts for underserved populations like veterans, low-income students, and first-generation college students. Created a UX research culture resulting in more than 20+ research projects conducted annually.

Washington, District Of Columbia, United States

Manage the product design team’s user research program and design projects for the Office of Federal Student Aid. Conduct user research for products like the FAFSA form, Loan Simulator, Income-Driven Repayment application, among other products used by more than 40+ million users. Developed a robust research ops process resulting in a focus toward both generative and evaluative user research projects. Serve as a design lead on more than a dozen products.

Washington, D.C.

Work with a research and design team to consult on internal and public facing websites and applications. Main responsibilities include, planning for UX engagements, integrating user-centered design into decision making, educating about UX, conducting user research, designing low- and high-fidelity mock-ups, as well as leading the implementation of an internal Federal Reserve design system. Experience leading UX engagements on medium to large projects.

Washington D.C. Metro Area

Junior UX designer role - conducted user research, worked with client teams, designed concepts and solutions for small to medium size internal and public facing projects.

Harrisonburg, Va.

Coordinated and lead a team of 18 student editors to produce a twice-weekly print newspaper for an estimated 23,000 readership. Worked with editors in doubling the newspaper’s online audience and introducing a new digital strategy.

Harrisonburg, Va.

Managed a staff of 14 photographers, delegated assignments, edited photos, photographed assignments, traveled for sports games. Improved the photo department to run more efficiently with integration of Google services. Responsible for all photography in the twice-weekly print paper and website.

Harrisonburg, Va.

Worked to create a health policy website for a grant-funded project for the James Madison University College of Health and Behavioral Studies. Worked with a five-person team of faculty and an outside policy consultant to research and design a website for educating community members about Medicaid and other community-based health policies.

Bethlehem, Pa.

Photographed studio portraits, sports and events. Effectively used lighting techniques in a studio, worked other photographers to develop new styles. Photographed senior and family portraits, both classic and creative.

Master Of Science - Ms, User Experience Design

Bachelor Of Science - Bs, Media Arts And Design - Interactive Design, Graduated Cum Laude

Minor in Political Communication