Assistant Operations Manager
Warren, Nj
Resource Management - primary responsibilities included: • Tracking and monitoring the company’s staffing needs and identifying qualified employees to fill these opportunities. • Tracking of employees including their assignments, vacations, skillsets • Operations Management including internal "new account opening" related activities • Entrusted with overseeing information and messaging provided to and shared with clients with respect to new accounts, RFP/RFIs, etc... • Process and Policy review and documentationContracts Management - primary responsibilities included: • Responsible for the full life-cycle contract process including but not limited to Master Service Agreements, Statements of Works, and Change Requests• Supported negotiations with client Procurement and Vendor Management groups, and helped facilitate document flow with outside counsel.• Confirmed and tracked all contracts and renewals / extensions and ensured they were accounted for and in accordance with the Agreements and Company Policies.Special Projects Management• Managed Company-wide transformation expense submission process from hard copy to digitalized receipt process, which included utilization of a smart phone scanning app and cloud based storage which linked with firm-wide accounting system. Coordinated activities of IT, Finance, and 250 consultants through Set-up, beta testing, and full adoption.