As a hospital security guard, maintaining staff, patient and visitor safety and security is my number one priority. I am able to achieve this by consistently providing excellent customer service throughout my day-to-day interactions with the general public. In addition, my thorough training in crisis and resistance management, use of force training as well as conflict resolution and de-escalation, provide me with the ability to reduce tension and uphold a pleasant, comfortable and hazard-free environment.

Preserved staff and public safety through consistent, effective communication skills, excellent customer service and conflict resolution. As the bylaw enforcement officer, maintained parking authorization compliance while enforcing applicable municipal bylaws and issuing offence notices when deemed necessary. Maintained precise, well-organized notes and official records for legal proceedings.